Latest Snippet(s)
Positive
"There are three practice nurses and an advanced nurse practitioner who works collaboratively between three practices."
2017-01-13 Snippet(s)
Positive
"Outstanding practice • The practice employed an advanced nurse practitioner who worked collaboratively between three practices."
Positive
"• The practice employed an advanced nurse practitioner to carry out care home visits and update care plans for all these patients."
Positive
"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."
Positive
"The practice nurse told us if a patient failed to attend for a smear test they would contact them to explain the importance of the tests."
Positive
"When patients who struggled with the stairs made an appointment with a nurse based on the first floor arrangements were made for a ground floor consultation room to be used."
Positive
"• The practice employed an advanced nurse practitioner to carry out residential and nursing home visits."
Positive
"• The practice in collaboration with two other practices employed an advanced nurse practitioner."
Positive
"There are three practice nurses and an advanced nurse practitioner who works collaboratively between three practices."
Positive
"The practice employed an advanced nurse practitioner who worked collaboratively between three local GP practices."
Positive
"The practice employed an advanced nurse practitioner who worked collaboratively with two other practices."
Neutral
"During our visit we: • Spoke with a range of staff including GPs a practice nurse the practice manager and administrative and reception staff."
Latest Snippet(s)
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2017-01-13 Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."
Positive
"• The procedures for monitoring and managing risks to patient and staff safety were not established."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."
Latest Snippet(s)
Positive
"• Copies of health and safety risk assessments for people using the building and audit of these."
Positive
"• The practice had carried out health and safety risk assessments for people who used the building."
2017-01-13 Snippet(s)
Positive
"• There was no fire risk assessment or operational health and safety risk assessment."
Positive
"There was no health and safety risk assessment or legionella risk assessment."
Positive
"Areas for improvement Action the service MUST take to improve • The provider must do what is reasonably practicable to assess monitor manage and mitigate risks to the health and safety of service users."
Positive
"This includes carrying out health and safety fire and legionella risk assessments carrying out regular fire safety checks and taking appropriate action following infection control audits."
Positive
"The areas where the provider must make improvement are: • The provider must do what is reasonably practicable to assess monitor manage and mitigate risks to the health and safety of service users."
Neutral
"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
Latest Snippet(s)
Positive
"Overview of safety systems and process The practice supplied us with evidence to show that they had addressed the areas identified by the infection prevention and control audit."
2017-01-13 Snippet(s)
Neutral
"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
Latest Snippet(s)
Neutral
"The audit had highlighted some issues related to the cleaning of the premises and to the disrepair of some flooring and wall tiles."
Neutral
"We also saw evidence that the practice had recruited the services of a cleaning company and we saw audits of their work that had been undertaken."
Neutral
"• Documentation relating to the contracting of a new cleaning company and copies of monthly cleaning audits."
2017-01-13 Snippet(s)
Positive
"All patients in the care homes had a personalised care plan that was regularly updated and also included information about their end of life care wishes."
Neutral
"These included patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation."