What is the Quality of Care at Preston Integrated Urgent Care Centre

Positive

"• Staff would try to find a quiet room for patients with a learning disability for consultations and there was a separate waiting area."

Positive

"The service integrates outofhours care an urgent care centre a deep vein thrombosis pathway service and a pathway alternative to transfer PAT service."

Positive

"The service integrated outofhours care an urgent care centre a pathway alternative to transfer service and a deep vein thrombosis pathway service."

Positive

"• The organisation offered a unique service which integrated both urgent care and outofhours services as well as an alternative to transfer service and a deep vein thrombosis pathway service."

Positive

"Staff had also recognised that diagnostics were not always timely for some patients with suspected deep vein thrombosis DVT a DVT is a blood clot that develops in a deep vein usually in the leg."

Neutral

"They also offered patients an alternative to hospital admission service and a deep vein thrombosis DVT assessment diagnosis and treatment facility."

Neutral

"The organisation also offered a deep vein thrombosis DVT service which offered the assessment diagnosis and treatment of patient DVTs a DVT is a blood clot that develops in a deep vein usually in the leg."

Neutral

"The patient journey was central to shaping services."

Positive

"• Staff would try to find a quiet room for patients with a learning disability for consultations and there was a separate waiting area."

Positive

"For example patients receiving end of life care carers those with a mental health condition and those requiring advice on their diet smoking and alcohol cessation."

Positive

"There had also been two twocycle audits one of the management of patients with urinary tract infections and one for the prescribing of certain antibiotics where improvements were put in place and then monitored."