Latest Snippet(s)
Positive
"Regular multidisciplinary meetings were held with other community staff such as the district nurse palliative care team and health visitors."
Latest Snippet(s)
Positive
"We were informed of the dedicated weekly session the advanced nurse practitioner received with one of the GPs."
Positive
"Regular multidisciplinary meetings were held with other community staff such as the district nurse palliative care team and health visitors."
Positive
"The practice clinical team is made up of six salaried GPs three male and three female an advanced nurse practitioner a pharmacist and four practice nurses."
2018-03-05 Snippet(s)
Positive
"The clinical team is completed by an advanced nurse practitioner three practice nurses one health care assistant and one phlebotomist all of whom are female."
Neutral
"For example; one practice nurse was in the process of completing their diabetes diploma."
Neutral
"• The practice provided information for patients regarding long term conditions and was able to access other services such as dieticians and community diabetes nurse specialists."
Latest Snippet(s)
Positive
"• Staff encouraged and supported patients to be involved in monitoring and managing their own health."
Positive
"• Arrangements were in place for planning and monitoring the number and mix of staff needed to meet patients’ needs including planning for holidays sickness busy periods and epidemics."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2018-03-05 Snippet(s)
Positive
"• Staff encouraged and supported patients to be involved in monitoring and managing their health."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• There were arrangements for planning and monitoring the number and mix of staff needed."
Neutral
"People experiencing poor mental health including people with dementia: • The One Medical Group pharmacist provided support to Westgate Surgery with blood monitoring for patients receiving antipsychotic drugs."
Latest Snippet(s)
Neutral
"They had facilitated an ‘open afternoon’ to listen to and understand patients’ concerns; set up a regular carers’ café and a bereavement café; The practice were currently in the process of developing an area behind the premises into a community garden which patients and local people could access."
2018-03-05 Snippet(s)
Neutral
"This service aims to connect people to services and activities in their community."
Latest Snippet(s)
Neutral
"• The practice ensured that end of life care was delivered in a coordinated way which took into account the needs of different patients including those who may be vulnerable because of their circumstances."
2018-03-05 Snippet(s)
Neutral
"• The practice ensured that end of life care was delivered in a coordinated way which took into account the needs of different patients including those who may be vulnerable because of their circumstances."
2018-03-05 Snippet(s)
Positive
"This included an induction process onetoone meetings coaching and mentoring clinical supervision and support for revalidation."
Latest Snippet(s)
Positive
"• There was effective management and clinical leadership at a local level which was supported at an organisational level."
Positive
"• There was effective management and clinical leadership at a local level."
Latest Snippet(s)
Positive
"The lead pharmacist also had oversight of any medicine alerts."
2018-03-05 Snippet(s)
Positive
"The practice learned from external safety events as well as patient and medicine safety alerts."
Positive
"Exception reporting is the removal of patients from QOF calculations where for example the patients decline or do not respond to invitations to attend a review of their condition or when a medicine is not appropriate."
2018-03-05 Snippet(s)
Neutral
"The practice is housed in a modern purpose built premises with onsite parking facilities."
2018-03-05 Snippet(s)
Positive
"The GP also accommodated home visits for those who had difficulties getting to the practice due to limited local public transport availability."
2018-03-05 Snippet(s)
Positive
"The GP also accommodated home visits for those who had difficulties getting to the practice due to limited local public transport availability."
2018-03-05 Snippet(s)
Neutral
"• The provider held regular clinical governance meetings and all staff had access to documentation and minutes from meetings via the intranet."