What is the Quality of Care at Westgate Surgery

Positive

"• Patients at risk of dementia were identified and offered an assessment to detect possible signs of dementia."

Positive

"• The practice’s performance on quality indicators for mental health and dementia was above local and national averages."

Positive

"• The practice held a register of patients who lived with dementia and utilised appropriate tools to identify early signs of dementia."

Positive

"When dementia was suspected there was an appropriate referral for diagnosis."

Neutral

"People experiencing poor mental health including people with dementia: • Patients who had complex mental health needs or dementia had their care reviewed in a facetoface consultation with a clinician."

Neutral

"• The practice attended a local care home where patients who had a learning disability resided."

Neutral

"We reviewed two audits in detail relating to warfarin therapy and the overuse of asthma inhalers by patients."

Positive

"• Patients had access to health checks and interventions for obesity diabetes heart disease cancer and access to ‘stop smoking’ and physical activity services."

Positive

"The practice had facilitated days where staff had actively promoted health awareness relating to pancreatic cancer brain tumours and Alzheimer’s disease."

Positive

"• Patients had access to health checks and interventions for obesity diabetes heart disease cancer and access to ‘stop smoking’ and physical activity services."

Positive

"• The practice was able to demonstrate how they identified patients with commonly undiagnosed conditions for example diabetes chronic obstructive pulmonary disease COPD atrial fibrillation and hypertension."

Neutral

"• Diabetes and prediabetes workshops were held for patients to provide information and advice regarding diet exercise and managing their health."

Positive

"Any patients with suspected hypertension were offered ambulatory blood pressure monitoring."

Neutral

"Patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."

Positive

"The practice had reviewed its antibiotic prescribing and taken action to support good antimicrobial management in line with local and national guidance."

Positive

"This is based on a scale of one to ten with one representing the highest level of deprivation and ten the lowest."

Neutral

"• The practice attended a local care home where patients who had a learning disability resided."

Positive

"Any patients with suspected hypertension were offered ambulatory blood pressure monitoring."

Positive

"• There was a blood pressure BP machine located within a ‘pod’ in the patient waiting area which patients could access to record their own BP."

Positive

"• The practice’s performance on quality indicators for mental health and dementia was above local and national averages."

Neutral

"People experiencing poor mental health including people with dementia: • Patients who had complex mental health needs or dementia had their care reviewed in a facetoface consultation with a clinician."

Positive

"The practice had facilitated days where staff had actively promoted health awareness relating to pancreatic cancer brain tumours and Alzheimer’s disease."

Positive

"All staff within the practice had received sepsis training and there was an accessible information toolkit available which had been developed by the provider."