Latest Snippet(s)
Positive
"• Orange top sharps bin were used in the GP and nurse rooms and a poster was displayed in both rooms explaining the difference in colour coded sharp bins."
Neutral
"Other practice staff include a practice nurse a healthcare assistant a practice manager and four administration reception staff reception."
2017-07-31 Snippet(s)
Positive
"• The practice nurse was the infection prevention and control IPC clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."
Positive
"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."
Positive
"Ensuring fabric curtains in the nurse room are removed and replaced with disposable curtains and review cleaning schedule to ensure staff are aware of it and follow it."
Neutral
"Other practice staff include a practice nurse a healthcare assistant a practice manager and four administration reception staff reception."
Neutral
"The nurse and the HCA did not have any meetings they communicated by communication book."
Latest Snippet(s)
Positive
"Safety systems and processes • There were cleaning schedules and monitoring systems in place."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2017-07-31 Snippet(s)
Positive
"Management monitoring and improving outcomes for people There was evidence of quality improvement including clinical audit: • There had been one clinical audit commenced in the last year this was a completed audits where the improvements made were implemented and monitored."
Positive
"Monitoring risks to patients There were procedures for assessing monitoring and managing risks to patient and staff safety."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• The practice had a system for monitoring repeat prescribing for patients receiving medicines for mental health needs."
Neutral
"There were cleaning schedules and monitoring systems in place."
Neutral
"• There were arrangements for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."
Latest Snippet(s)
Positive
"The practice is registered with the Care Quality Commission CQC to provide the regulated activities of diagnostic and screening procedures maternity and midwifery services and treatment of disease disorder or injury."
2017-07-31 Snippet(s)
Positive
"The practice is registered with the Care Quality Commission CQC to provide the regulated activities of diagnostic and screening procedures maternity and midwifery servicestreatment of disease disorder or injury."
Latest Snippet(s)
Positive
"The practice facilities include two consulting rooms induction loop wheelchair access stepfree access accessible toilet and baby changing facilities."
2017-07-31 Snippet(s)
Positive
"The practice facilities include two consulting rooms induction loop wheelchair access stepfree access accessible toilet and baby changing facilities."
Latest Snippet(s)
Positive
"For example: staff were not following cleaning schedules mops and buckets were not colour coded fabric curtains were used in the nurses’ room and orange top sharps bins were not used."
Positive
"Safety systems and processes • There were cleaning schedules and monitoring systems in place."
Neutral
"• Staff were following a cleaning schedule."
Neutral
"• A meeting had taken place which discussed key staff members sharps bins and a cleaning schedule for all staff."
2017-07-31 Snippet(s)
Positive
"However steps were not taken to avoid cross contamination of cleaning equipment for example mops and buckets were not colour coded."
Positive
"Ensuring fabric curtains in the nurse room are removed and replaced with disposable curtains and review cleaning schedule to ensure staff are aware of it and follow it."
Neutral
"Staff were not following cleaning schedules and fabric curtains were used in the nurses room."
Neutral
"• Although there was a cleaning schedule staff were not always following it."
Neutral
"There were cleaning schedules and monitoring systems in place."
Neutral
"For example: • Staff were not following cleaning schedule."
2017-07-31 Snippet(s)
Positive
"• The practice identified at an early stage older patients who may need palliative care as they were approaching the end of life."
2017-07-31 Snippet(s)
Neutral
"During our visit we: • Spoke with a range of staff One GP one healthcare assistant one practice manager one receptionist and spoke with patients who used the service."
Neutral
"For example the lead GP called a patient into the room thinking it was another patient however this was not the case he realised after the patient left the surgery as the receptionist mentioned that the actual patient had been waiting."
2017-07-31 Snippet(s)
Positive
"The practice worked closely with a hospice to support end of life care and provide bereavement support."
Positive
"There were early and ongoing conversations with these patients about their end of life care as part of their wider treatment and care planning."
Neutral
"The practice ensured that end of life care was delivered in a coordinated way which took into account the needs of different patients including those who may be vulnerable because of their circumstances."
Neutral
"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation."
2017-07-31 Snippet(s)
Positive
"Management monitoring and improving outcomes for people There was evidence of quality improvement including clinical audit: • There had been one clinical audit commenced in the last year this was a completed audits where the improvements made were implemented and monitored."
2017-07-31 Snippet(s)
Positive
"This included ongoing support onetoone meetings coaching and mentoring clinical supervision and facilitation and support for revalidating GPs and nurses."
2017-07-31 Snippet(s)
Positive
"• There had a health and safety policy available."
Neutral
"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
2017-07-31 Snippet(s)
Positive
"• The practice nurse was the infection prevention and control IPC clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."
Neutral
"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."