What is the Quality of Facilities at West Lancs Health Centre

Positive

"The centre has access to Xray services on site and is staffed primarily by health care assistants nurses advanced nurse practitioners paramedic practitioners and doctors."

Neutral

"We looked at one example where a nurse had not followed protocol correctly and as a result a fracture went undiagnosed."

Neutral

"The service had identified a lead GP and lead nurse for clinical governance."

Positive

"On review of the scenario it was decided to make laminated flowcharts for each of the potential medical emergency scenarios and place them in an easy access position within the resuscitation room."

Positive

"Performance was shared with staff and the local CCG as part of contract monitoring arrangements."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• There were arrangements for planning and monitoring the number and mix of staff needed."

Neutral

"This was achieved by regular performance monitoring and meetings with the strategic leads and CCG to report on performance."

Positive

"There is parking outside the centre including dedicated disabled spaces and the main railway station is nearby; all care is provided on a ground floor of a shared building."

Neutral

"For example there was disabled parking level access and all services were on the ground floor."

Positive

"• Leaders had established proper policies procedures and activities to ensure safety and assured themselves that they were operating as intended."

Positive

"This included onetoone meetings appraisals biannually coaching and mentoring clinical supervision and support for revalidation."

Positive

"This covered such topics as health and safety information governance and local procedures."