What is the Quality of Care at Hollinwood Medical Practice

Positive

"• The practice gave patients timely support and information as well as having dementia and carers champions in post and promoted various community organisation."

Positive

"• There was a member of staff in post who was a dementia champion and they were working to improve facilities and the experience within the practice for those patients and their relatives who had dementia."

Neutral

"The practice offers direct enhanced services that include meningitis provision the childhood vaccination and immunisation scheme facilitating timely diagnosis and support for people with dementia influenza and pneumococcal immunisations learning disabilities minor surgery and rotavirus and shingles immunisation."

Neutral

"The practice offers direct enhanced services that include meningitis provision the childhood vaccination and immunisation scheme facilitating timely diagnosis and support for people with dementia influenza and pneumococcal immunisations learning disabilities minor surgery and rotavirus and shingles immunisation."

Neutral

"• The percentage of patients with atrial fibrillation in whom stroke risk had been assessed using the Are services effective?"

Positive

"We were provided with numerous example of the positive impact the project has had on those involved including sense of selfesteem improved communication and new friendships developing as well as being more involved in managing their own health attending reviews and increased uptake of flu jabs."

Positive

"• There were lead GPs in place for complex families and those patients being supported via the focused care team and patients with poor mental health to ensure continuity of care."

Positive

"Extended appointments were routine for vulnerable patients those with poor mental health and patients requiring a translator to ensure time was available to assess often complex needs."

Positive

"• There was a dedicated GP for children with complex needs to promote continuity of care and wherever possible appointments would be made with the same GP for patients with poor mental health or complex needs."

Positive

"People experiencing poor mental health including people with dementia: • Staff interviewed had a good understanding of how to support patients with mental health needs and those patients living with dementia."

Positive

"• The practice specifically considered the physical health needs of patients with poor mental health and those living with dementia."

Positive

"• The practice provided patients with poor mental health double appointments as standard to ensure sufficient time to support patients with often complex needs."

Neutral

"• The practice had systems to inform eligible patients to have the meningitis vaccine for example before attending university for the first time."