What is the Quality of Care at The Ruddington Medical Centre

Positive

"People with longterm conditions were also assessed for anxiety and depression to ensure they received appropriate support."

Positive

"This was particularly important for some of the residents with dementia to ensure person centred care."

Positive

"The practice offered personalised care to meet the needs of older people including a range of enhanced services for example in dementia and end of life care."

Positive

"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"This included working with care home staff in respect of advance care planning for people with dementia and referral to a local memory clinic for patients identified at risk of dementia."

Positive

"Patients with a learning disability and those with dementia were supported to make decisions through the use of care plans which they were involved in agreeing."

Positive

"The practice worked with other multidisciplinary teams to ensure the care needs of people experiencing poor mental health and dementia were regularly reviewed."

Positive

"The practice held a register of patients living in vulnerable circumstances including people with a learning disability epilepsy and in need of palliative care."

Positive

"This included the delivery of coordinated care for people with mental health needs and learning disabilities in liaison with the local mental health team learning disability community team and relevant consultants."

Positive

"Patients with a learning disability and those with dementia were supported to make decisions through the use of care plans which they were involved in agreeing."

Positive

"For example the practice supported three care homes for residents with a learning disability behavioural and or mental health needs."

Neutral

"This included the community learning disability team community matron and the Macmillan nurse for patients receiving end of life care."

Neutral

"This included care plans for people with a learning disability receiving end of life care and at risk of hospital admission."

Positive

"A hearing loop for use by people with a hearing impairment was also in place."

Neutral

"For example the assessment and review of long term conditions such as diabetes and asthma was jointly undertaken by the GPs and practice nurses."

Neutral

"Those with extended roles for example seeing patients with longterm conditions such as asthma diabetes and chronic obstructive pulmonary disease lung disease were also able to demonstrate that they had appropriate training to fulfil these roles."

Neutral

"For example the assessment and review of long term conditions such as diabetes and asthma was jointly undertaken by the GPs and practice nurses."

Neutral

"They also checked that all routine health checks were completed for longterm conditions such as diabetes and that the latest prescribing guidance was being used."

Neutral

"Those with extended roles for example seeing patients with longterm conditions such as asthma diabetes and chronic obstructive pulmonary disease lung disease were also able to demonstrate that they had appropriate training to fulfil these roles."

Positive

"The practice held a register of patients living in vulnerable circumstances including people with a learning disability epilepsy and in need of palliative care."

Positive

"The practice also reviewed its prescribing data in respect of patterns of antibiotic hypnotics and sedatives to ensure appropriate action was taken to address any areas of concern and or promote good practice."

Positive

"This included services for people with a disability or impairment people whose first language was not English and university students."

Positive

"The practice held a register of patients living in vulnerable circumstances including people with a learning disability epilepsy and in need of palliative care."

Positive

"This included the delivery of coordinated care for people with mental health needs and learning disabilities in liaison with the local mental health team learning disability community team and relevant consultants."

Positive

"Patients with a learning disability and those with dementia were supported to make decisions through the use of care plans which they were involved in agreeing."

Positive

"For example the practice supported three care homes for residents with a learning disability behavioural and or mental health needs."

Neutral

"This included the community learning disability team community matron and the Macmillan nurse for patients receiving end of life care."

Neutral

"This included care plans for people with a learning disability receiving end of life care and at risk of hospital admission."

Positive

"Annual health checks including flu vaccinations were offered and referrals were made to services such as the falls team to reduce the risk of falls."

Positive

"Health promotion services such as flu vaccinations administration of insulin and weight clinics were offered by the practice."

Positive

"The practice was proactive in offering flu vaccinations to people with learning disabilities those with long term conditions and older people."

Positive

"We saw evidence of calibration of relevant equipment spirometers blood pressure measuring devices and the fridge thermometer."

Positive

"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"This ensured that each carer’s physical and mental health needs were not overlooked as a result of their caring responsibilities."

Positive

"Following our inspection we were told that satisfactory information about any physical or mental health conditions which are relevant to the person’s ability to carry out their work had been obtained."

Positive

"Arrangements were also in place for patients experiencing a mental health crisis to enable them to access urgent care and treatment."

Positive

"This included the delivery of coordinated care for people with mental health needs and learning disabilities in liaison with the local mental health team learning disability community team and relevant consultants."

Positive

"This included older people people with mental health and people with learning disabilities."

Positive

"For example the practice supported three care homes for residents with a learning disability behavioural and or mental health needs."

Positive

"The practice worked with other multidisciplinary teams to ensure the care needs of people experiencing poor mental health and dementia were regularly reviewed."

Neutral

"Patients experiencing poor mental health had access to information on various support groups and voluntary organisations including counselling services talking therapy."

Neutral

"These included information on counselling services carers direct Alzheimer’s society and the mental health foundation."

Neutral

"For example longer appointments were available for patients with mental health needs and those with longterm conditions."