Latest Snippet(s)
Positive
"• The practice had reviewed performance and monitoring of long term conditions and had actions in place to improve • The practice had updated their registration of the practice to include all regulated activities."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2016-09-27 Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."
Positive
"The areas where the provider should make improvement are: • Review performance and monitoring of long term conditions."
Positive
"Action the service SHOULD take to improve • Review performance and monitoring of long term conditions."
Positive
"• There were some procedures in place for monitoring and managing risks to patient and staff safety."
Positive
"Information about patients’ outcomes was used to make improvements such as: increased monitoring of patients."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."
Latest Snippet(s)
Positive
"There was a lack of evidence to show cleaning completed and no risk assessment in place for the staff that had not had a DBS checks."
Positive
"Overview of safety systems and processes • The practice had contacted the contract cleaning company and now had schedules with daily and weekly tasks that the cleaners completed."
Neutral
"• The practice had contacted the cleaning contracter and had schedules of the cleaning that had been provided."
Neutral
"The schedules were signed when the cleaning had been completed."
2016-09-27 Snippet(s)
Positive
"However on the day of the inspection the practice were unable to find any schedule of the cleaning that had been provided."
Positive
"The practice had a contract cleaning company and on the day of the inspection were unable to find any schedule of the cleaning that had been provided although we did see that the practice had audited the cleaning provided and alerted the company to the areas that needed attention."
Positive
"• The practice was visibly clean however there was no schedule of completed cleaning available on the day of inspection."
Neutral
"For example the practice had contracted a new cleaning company following the audit results."
2016-09-27 Snippet(s)
Positive
"• The practice met with other services such as district nurse respiratory nurse and palliative nurse regularly to identify patients who are at high risk."
2016-09-27 Snippet(s)
Positive
"A specialist nurse had been working in the practice from the CCG to improve on this area however that had now ended and the practice were identifying ways they could continue to improve."
Positive
"• Nursing staff had lead roles in chronic disease management and patients at risk of hospital admission were identified as a priority however the nurse practitioner had recently left and the practice were using locum nurses."
Positive
"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."
Positive
"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."
Positive
"• The practice met with other services such as district nurse respiratory nurse and palliative nurse regularly to identify patients who are at high risk."
Positive
"• The all female nursing team consists of a practice nurse and a health care assistant HCA."
Neutral
"The practice had employed a nurse practitioner however they had left recently and the practice had not been able to recruit at the time of the inspection."
Neutral
"The policy listed the lead as the nurse that had recently left and needed updating the practice were aware of this."
2016-09-27 Snippet(s)
Neutral
"There are car parking facilities at the practice and also in nearby car parks."
2016-09-27 Snippet(s)
Neutral
"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation."
2016-09-27 Snippet(s)
Positive
"This included ongoing support onetoone meetings coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."
2016-09-27 Snippet(s)
Positive
"There was a health and safety policy available with a poster in the reception office which identified local health and safety representatives."
Neutral
"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
2016-09-27 Snippet(s)
Neutral
"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."