What is the Quality of Facilities at Lionwood Medical Practice

Positive

"• The practices’ uptake for breast and bowel cancer screening was in line the national average."

Positive

"• The practice held a monthly multidisciplinary team meeting with district nurses admiral nurses an admiral nurse is a nurse that specialises in dementia care and community matrons."

Positive

"• The practice had recently employed a practice nurse at the time of the inspection who was responsible for conducting reviews with patients."

Positive

"Following the review the practice nurse also referred patients to the practice manager who would assist the patient on an advocacy basis with forms signposting or appropriate referrals."

Positive

"• The practice worked closely with the admiral nurse service and offered referrals to the service for appropriate patients."

Neutral

"There are a team of three practice nurses one nurse practitioners three healthcare assistants and a number of reception and administration staff."

Neutral

"• The practice held a monthly diabetes clinic with a diabetic nurse specialist."

Neutral

"The practice informed us that they expected to complete more health checks because of appointing a specific nurse to complete these checks."

Positive

"• Staff encouraged and supported patients to be involved in monitoring and managing their own health; for example through social prescribing schemes."

Positive

"• The practice had arrangements for adults with newly diagnosed cardiovascular disease including the offer of highintensity statins for secondary prevention people with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."

Positive

"• Arrangements were in place for planning and monitoring the number and mix of staff needed to meet patients’ needs including planning for holidays sickness busy periods and epidemics."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Positive

"The GPs also accommodated home visits for those who had difficulties getting to the practice due to limited local public transport availability."

Positive

"The GPs also accommodated home visits for those who had difficulties getting to the practice due to limited local public transport availability."

Positive

"• Staff were clear on their roles and accountabilities including in respect of safeguarding and infection prevention and control • Practice leaders had established policies procedures and activities to ensure safety and assured themselves that they were operating as intended."

Neutral

"• The practice ensured that end of life care was delivered in a coordinated way which took into account the needs of different patients including those who may be vulnerable because of their circumstances."

Positive

"This included an induction process onetoone meetings appraisals coaching and mentoring clinical supervision and support for revalidation."

Positive

"• Staff were clear on their roles and accountabilities including in respect of safeguarding and infection prevention and control • Practice leaders had established policies procedures and activities to ensure safety and assured themselves that they were operating as intended."

Positive

"• The practice employed an external cleaning company and we saw comprehensive documentation to evidence the cleaning that took place within the practice."

Positive

"We found there was a system for acting upon patient and medicine safety alerts."