What is the Quality of Care at Witton Street Surgery

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"Information published by Public Health England rates the level of deprivation within the practice population group as six on a scale of one to ten."

Positive

"GPs were invited to attend reviews of patients with mental health needs and child and vulnerable adult safeguarding conferences when they were unable to attend these meetings they provided a report detailing their involvement with the patient."

Positive

"For example in providing diabetes checks flu vaccinations to high risk patients and providing other preventative health checksscreening of patients with physical andor mental health conditions."

Positive

"They were also aware of the specialised needs of the patient population such as patients living in vulnerable circumstances patients experiencing poor mental health and patients with cancer and those receiving palliative care."

Positive

"This included information for carers details about the Citizen’s Advice Bureau advocacy services and mental health support services."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"The practice regularly worked with multidisciplinary teams in the case management of people experiencing poor mental health and sign posted patients to the appropriate services."

Neutral

"They also provided annual reviews to check the health of patients on long term medication for example for mental health conditions."

Neutral

"There was a cold chain policy refers to the process used to maintain optimal conditions during the transport storage and handling of vaccines starting at the manufacturer and ending with the administration of the vaccine to the patient in place and fridge temperatures were checked daily."

Positive

"The practice had an in house counselling service that patients who were experiencing anxiety depression or bereavement were referred to."

Positive

"They were also aware of the specialised needs of the patient population such as patients living in vulnerable circumstances patients experiencing poor mental health and patients with cancer and those receiving palliative care."

Positive

"For example in providing diabetes checks flu vaccinations to high risk patients and providing other preventative health checksscreening of patients with physical andor mental health conditions."

Positive

"Clinical audits were carried out to ensure patients were receiving optimal care for example diabetes management."

Positive

"The practice nurses managed specialist clinical areas such as diabetes chronic obstructive pulmonary disease COPD childhood immunisations and cervical screening."

Positive

"The practice kept up to date disease registers for patients with long term conditions such as diabetes Are services effective?"

Neutral

"The GPs specialised in clinical areas such as diabetes minor surgery child health and sexual health."

Positive

"For example in providing diabetes checks flu vaccinations to high risk patients and providing other preventative health checksscreening of patients with physical andor mental health conditions."

Positive

"For example through discussion with the practice they initiated the ‘Flu Crew’ which consisted of volunteers being available at the practice during flu vaccination clinics to support and direct patients to a single point of access to receive their flu jab from the practice nurses."

Positive

"For example blood pressure monitoring equipment was annually calibrated."

Neutral

"For example the initial audit of the prescribing of oral contraceptive led to an increase in blood pressure and body mass index BMI health checks being carried out prior to medication being prescribed."