What is the Quality of Facilities at Newton Medical Centre

Positive

"• The practice used the ‘Gold Standard Framework’ this is a systematic evidence based approach to improving the support and palliative care of patients nearing the end of their life to ensure patients received appropriate care."

Positive

"The practice used the ‘Gold Standard Framework’ this is a systematic evidence based approach to improving the support and palliative care of patients nearing the end of their life to ensure patients received appropriate care."

Positive

"A practice nurse was the infection control clinical lead and they were responsible for liaising with the local infection prevention team."

Neutral

"During our visit we: • Spoke with a range of staff including GPs a nurse clinical lead the practice manager reception staff and administrative staff."

Neutral

"GPs attended meetings with the CCG and practice nurses attended local practice nurse forums."

Positive

"Management monitoring and improving outcomes for people The practice used information collected for the Quality Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"The practice worked alongside other health and social care professionals in monitoring and improving outcomes for patients."

Positive

"Monitoring risks to patients There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"Patients who required regular monitoring for their medicines received this."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Positive

"Staff had been provided with training in core topics such as: safeguarding adults and children health and safety fire safety infection control manual handling conflict resolution customer care equality and diversity basic life support consent and information governance."

Positive

"• There was a range of health and safety related policies and procedures that were available to staff."

Neutral

"• The practice had up to date health and safety related risk assessments and safety checks were carried out as required."

Neutral

"The practice has a lower than average elderly population."