What is the Quality of Care at Newton Medical Centre

Positive

"• Staff had been provided with training in dementia awareness to support them in supporting patients with dementia care needs."

Positive

"• Staff had been provided with training in dementia awareness to assist them in supporting patients with dementia care needs."

Positive

"Staff had been provided with training in dementia awareness to assist them in supporting patients living with dementia."

Neutral

"For example a register of people who had a learning disability was maintained to ensure patients were provided with an annual health check and to ensure longer appointments were provided for patients who required these."

Positive

"• A member of staff was designated as a ‘cancer champion’ and they contacted patients living with cancer on a regular basis."

Positive

"This included conditions such as diabetes chronic obstructive pulmonary disease COPD cardio vascular disease and hypertension."

Neutral

"For example a register of people who had a learning disability was maintained to ensure patients were provided with an annual health check and to ensure longer appointments were provided for patients who required these."

Positive

"They were also offered flu immunisations and health checks."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"• The practice held a register of patients experiencing poor mental health and these patients were offered an annual review of their physical and mental health."

Positive

"• Data about how people with mental health needs were supported showed that outcomes for patients using this practice were comparable to local and national averages."

Neutral

"• The practice worked with other health and social care professionals in the case management of people experiencing poor mental health including those with dementia."

Neutral

"• Patients experiencing poor mental health were informed about how to access various support groups and voluntary organisations."