What is the Quality of Care at Regent Medical Centre

Neutral

"• The practice website enabled patients to completed online asthma depression and alcohol questionnaires."

Neutral

"• The practice website enabled patients to complete online asthma depression and alcohol questionnaires."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"• Staff had completed dementia awareness training to ensure they were aware of their patient’s needs."

Neutral

"• Nationally reported data showed that outcomes for patients with dementia were above average."

Positive

"• The practice offered longer appointments for patients with a learning disability if requested."

Positive

"• The practice had also completed two singlecycle reviews including a review of their learning disability heath check system."

Positive

"• There were longer appointments available for patients with a learning disability patients with long terms conditions those requiring the use of an interpreter or when requested."

Positive

"• Nationally reported data showed that outcomes for patients with a learning disability were good."

Positive

"• Staff had completed learning disability awareness training to ensure they were aware of their patient’s needs."

Neutral

"• Nationally reported data showed that outcomes for patients with asthma were above average."

Neutral

"• The practice website enabled patients to completed online asthma depression and alcohol questionnaires."

Neutral

"• The practice website enabled patients to complete online asthma depression and alcohol questionnaires."

Positive

"The practice encouraged their patients to attend national screening programmes for bowel and breast cancer screening."

Positive

"For example each month the practice wrote to patients who had not responded to invitations for cervical breast and bowel cancer screening tests to remind them of the importance of the test."

Positive

"• The practice maintained a palliative care register and offered immunisations for shingles and pneumonia to older people."

Positive

"• The practice offered longer appointments for patients with a learning disability if requested."

Positive

"• The practice had also completed two singlecycle reviews including a review of their learning disability heath check system."

Positive

"• There were longer appointments available for patients with a learning disability patients with long terms conditions those requiring the use of an interpreter or when requested."

Positive

"• Nationally reported data showed that outcomes for patients with a learning disability were good."

Positive

"• Staff had completed learning disability awareness training to ensure they were aware of their patient’s needs."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of people experiencing poor mental health including those with dementia."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"• Nationally reported data showed that outcomes for patients with mental health conditions were above average."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."