What is the Quality of Care at Holmside Medical Group

Positive

"Talking Therapies provides advice support and information on coping strategies for people experiencing depression anxiety stress anger fear bereavement and relationship difficulties • A close working relationship had been developed with the mental health counsellor and Primary Care Mental Health worker attached to the practice."

Positive

"Talking Therapies provides advice support and information on coping strategies for people experiencing depression anxiety stress anger fear bereavement and relationship difficulties • A close working relationship had been developed with the mental health counsellor and Primary Care Mental Health worker attached to the practice."

Positive

"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"• The practice provided an annual review to patients with a history of serious mental illness and those with dementia where physical as well as mental health was reviewed and personal care plans were developed."

Neutral

"• The practice held a register of patients with a learning disability and those with caring responsibilities."

Positive

"For example GP leads had been identified for safeguarding medicines management QOF diabetes mental health and learning disabilities."

Neutral

"• The practice held a register of patients with a learning disability and those with caring responsibilities."

Positive

"However the practice needs to review the use of patient group directions PGDs or patient specific directions PSDs in relation to healthcare assistants delivering flu vaccinations."

Positive

"The practice offered a full range of immunisations for children travel vaccines and flu vaccinations in line with current national guidance."

Positive

"The practice regularly hosted flu vaccinations clinics on Saturdays during the winter months."

Neutral

"The health care assistant we spoke to on the day of the inspection told us that they regularly administered flu vaccinations yet did not know what a patient specific direction was and did not think that these were in use."

Positive

"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"Talking Therapies provides advice support and information on coping strategies for people experiencing depression anxiety stress anger fear bereavement and relationship difficulties • A close working relationship had been developed with the mental health counsellor and Primary Care Mental Health worker attached to the practice."

Positive

"• A GP lead had been identified for patients experiencing poor mental health or dementia."

Positive

"For example GP leads had been identified for safeguarding medicines management QOF diabetes mental health and learning disabilities."

Neutral

"• The practice provided an annual review to patients with a history of serious mental illness and those with dementia where physical as well as mental health was reviewed and personal care plans were developed."