Types of Facilities

Palliative

Latest Snippet(s)

Positive

"• The needs of palliative care patients were reviewed during clinical meetings."

2017-11-21 Snippet(s)

Positive

"• The needs of palliative care patients were reviewed during clinical meetings."

Positive

"Meetings took place with other health care professionals including district nurses palliative care specialists practice clinical team on a monthly basis where care plans were routinely reviewed and updated for patients with complex needs."

Nurse

Latest Snippet(s)

Positive

"• The practice nurse was the clinical lead and point of contact for patients in supported living residential and nursing accommodation."

Positive

"• The practice nurse was the clinical lead for patients in supported living residential and nursing accommodation and worked in partnership with the clinical pharmacist."

Positive

"There are two practice nurses female covering clinics five days a week a health care assistant female who conducts phlebotomy four mornings a week a nurse practitioner who works two days a week and an assistant practitioner who works four days."

2017-11-21 Snippet(s)

Positive

"There are two practice nurses female who cover full clinics five days a week a health care assistant female who conducts phlebotomy four mornings a week a nurse practitioner who works two days a week and an assistant practitioner who works four days."

Positive

"• A nurse was the named clinician for patients receiving care within residential and nursing homes."

Neutral

"However some services were being temporarily provided off site at a neighbouring practice pending the appointment of a nurse practitioner."

Neutral

"• The practice had a diverse clinical team to respond to patients including GPs nurse practitioners practice nurses paramedic practitioners clinical pharmacists and a practice matron."

Neutral

"• The practice nurse was the infection prevention and control IPC clinical lead."

Neutral

"• Specialist appointments were available with the diabetic nurse and the cytology clinic."

Receptionist

Monitoring

Latest Snippet(s)

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• The practice had a system for monitoring repeat prescribing for patients receiving medicines for mental health needs."

Neutral

"The practice told us they continued to actively monitoring patient experiences with their patient participation group."

2017-11-21 Snippet(s)

Positive

"For example nurses had lead roles in key areas in the care of patients in supported living residential and care homes and the monitoring and management of longterm health conditions."

Positive

"Monitoring risks to patients There were procedures for assessing monitoring and managing risks to patient and staff safety."

Positive

"Management monitoring and improving outcomes for people There were inconsistencies in the accuracy of the registers of patients with specific longterm conditions."

Positive

"However there was no call waiting or monitoring system to provide data on the demands on the service."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• The practice had a system for monitoring repeat prescribing for patients receiving medicines for mental health needs."

Neutral

"There were cleaning schedules and monitoring systems."

Neutral

"• There were arrangements for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Parking

Latest Snippet(s)

Neutral

"There is car parking at the front of the premises and unrestricted parking on the public roads."

2017-11-21 Snippet(s)

Neutral

"There is car parking at the front of the premises and unrestricted parking on the public roads."

End of Life Care

2017-11-21 Snippet(s)

Positive

"• The care needs of patients receiving end of life care was reviewed during clinical meetings in partnership with health and social care professionals."

Clinical Audit

2017-11-21 Snippet(s)

Positive

"• The practice had a clinical audit programme including; the review of prescribing practices actioning of Medicines and Health Regulatory products Agency MHRA alerts and patient safety alerts and the accurate recording of interventions."

Health and Safety

2017-11-21 Snippet(s)

Positive

"• There was a health and safety policy."

Neutral

"• The practice had defined systems processes and practices to minimise risks to patient safety including infection prevention control audits and health and safety assessments."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Infection Prevention and Control

2017-11-21 Snippet(s)

Neutral

"• The practice nurse was the infection prevention and control IPC clinical lead."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Cleaning Service

2017-11-21 Snippet(s)

Neutral

"There were cleaning schedules and monitoring systems."

Medicines

2017-11-21 Snippet(s)

Positive

"• We checked the storage of the medicines and found staff had recorded temperature discrepancies in medicine fridges and followed appropriate procedure for the safe management of medicines."

Neutral

"• The practice worked with the local clinical commissioning group medicine management team."