What is the Quality of Facilities at Reedyford Health Care

Positive

"These included audits of minor surgery carried out; long term contraceptive implant retention rate; take up of national cancer screening programmes by patients with learning disabilities and a variety of medicines and prescribing audits."

Positive

"The practice encouraged its patients to attend national screening programmes for bowel and breast cancer screening and was looking specifically at how to improve screening for patients with learning disabilities."

Positive

"• The practice allocated a GP and the practice triage nurse to patients who were terminally ill in order to ensure good continuity of care during a difficult time for patients and their families."

Positive

"The nurse practitioner was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Positive

"The practice was actively engaged in supporting medical research with one GP and one practice nurse trained in research techniques who invited appropriate patients to participate in this research."

Positive

"Two practice nurses and one GP were trained to initiate insulin prescribing and worked closely with the community specialist diabetes nurse in caring for patients with more complex diabetes."

Positive

"The nursing team comprises of one nurse practitioner four nurses and two health care assistants."

Positive

"• Spoke with a range of staff GPs nurse practitioner health care assistants reception staff practice management and spoke with patients who used the service."

Positive

"The practice ran a triage system and the main triage nurse was also the coordinator for patients who were terminally ill."

Positive

"A practice nurse invited patients to participate in research studies the latest studies included research into cancer diagnosis decision rules CANDID."

Positive

"Patients who requested urgent care were called back by the practice triage nurse the nurse prescriber or a GP the same day."

Neutral

"• The practice worked closely with the community diabetes nurse specialist."

Neutral

"The nurse practitioner had also qualified as an independent nonmedical prescriber and could therefore prescribe medicines for specific clinical conditions."

Neutral

"The practice had a system for production of Patient Specific Directions to enable Health Care Assistants to administer vaccinations after specific training when a doctor or nurse were on the premises as well as for nurses administering yellow fever vaccinations."

Positive

"• The practice had given additional support to receptionists and introduced telephone monitoring to ensure that patients were cared for appropriately following concerns raised by GPs."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Neutral

"The practice was continually monitoring the impact these changes had made for patients."

Positive

"This included ongoing support during sessions onetoone meetings appraisals coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."

Positive

"There was a health and safety policy available although the risk assessment required updating."

Neutral

"It covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Neutral

"It covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."