What is the Quality of Care at Walnut Tree Health Centre

Positive

"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"• The practice supported patients with dementia and we saw that several members of staff had undergone additional training to become dementia friends."

Positive

"• The practice provided dementia screening services for patients identified as at risk of developing dementia to allow for early intervention and support if needed."

Positive

"The practice provided dementia screening services for patients identified as at risk of developing dementia to allow for early intervention and support if needed."

Positive

"The practice demonstrated how they encouraged uptake of the screening programme by having a lead nurse for cervical screening using information in different languages and information for those with a learning disability and by ensuring a female sample taker was available."

Positive

"These patients were invited for an asthma review to provide additional education and support."

Positive

"For example we saw that nursing staff involved in reviewing patients with long term conditions such as diabetes and asthma attended regular updates and received training to support them specifically in these roles."

Positive

"• Nurses trained in chronic disease management had lead roles in supporting patients with long term conditions such as diabetes asthma and chronic obstructive pulmonary disease COPD."

Neutral

"For example an audit was undertaken to ascertain asthma patients who were not managing their condition well; highlighted through inhaler overuse."

Positive

"We saw that in response to an increase in cancer diagnosis amongst its working age population the practice had created information boards educating patients on the importance of screening and early detection."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Neutral

"For example the practice was able to offer Ddimer and deep vein thrombosis DVT testing for patients."

Positive

"For example we saw that nursing staff involved in reviewing patients with long term conditions such as diabetes and asthma attended regular updates and received training to support them specifically in these roles."

Positive

"• Nurses trained in chronic disease management had lead roles in supporting patients with long term conditions such as diabetes asthma and chronic obstructive pulmonary disease COPD."

Neutral

"• Performance for diabetes related indicators was comparable to the clinical commissioning group CCG and national averages."

Neutral

"• The practice provided influenza pneumonia and shingles vaccinations."

Positive

"The practice demonstrated how they encouraged uptake of the screening programme by having a lead nurse for cervical screening using information in different languages and information for those with a learning disability and by ensuring a female sample taker was available."

Positive

"The practice recognised that some elderly patients were at risk of becoming isolated and had encouraged these patients to partake in an annual charity cake stall held during the flu vaccine clinics in an effort to encourage and develop social contact."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Neutral

"• Performance for mental health related indicators were comparable to local and national averages."

Neutral

"• The practice had told patients experiencing poor mental health about how to access support groups and voluntary organisations."

Neutral

"Performance for mental health related indicators was largely comparable to local and national averages."

Positive

"The practice recognised that some elderly patients were at risk of becoming isolated and had encouraged these patients to partake in an annual charity cake stall held during the flu vaccine clinics in an effort to encourage and develop social contact."