What is the Quality of Facilities at Drs Teo and Partners

Positive

"The practice team consists of two male GP partners and one female GP partner a practice manager a deputy practice manager a nurse practitioner two practice nurses and two health care assistants."

Positive

"The practice had a system for production of Patient Specific Directions to enable health care assistants to administer vaccinations after specific training when a doctor or nurse were on the premises."

Neutral

"The practice’s nurse practitioner had qualified as an independent prescriber and could therefore prescribe medicines for specific clinical conditions."

Neutral

"A community specialist diabetic nurse and specialist diabetic dietician held a monthly clinic at the practice to consult with patients with complex needs."

Neutral

"A nurse made follow up phone calls to patients who did not attend for their cervical screening test."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients QOF is a system intended to improve the quality of general practice and reward good practice."

Positive

"There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Neutral

"The practice had been actively monitoring comments it had received on the NHS Choices website and where patients had raised concerns we saw that these had been replied to with patients invited to contact the practice to discuss their concerns."

Positive

"This included ongoing support during sessions onetoone meetings appraisals coaching and mentoring clinical supervision and facilitation and support for the revalidation of doctors and nurses."

Neutral

"The practice had an induction programme for newly appointed nonclinical members of staff that covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Neutral

"The practice had an induction programme for newly appointed nonclinical members of staff that covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."