Latest Snippet(s)
Positive
"The practice also offered patients a downstairs consultation room if the chair stair lift was not appropriate for use."
Neutral
"The practice has a chair stair lift to assist those with mobility issues."
Latest Snippet(s)
Positive
"The GPs are supported by one practice nurse one assistant health care practitioner a practice manager an assistant practice manager and a team of administrative reception staff."
Positive
"The practice participates in the Manchester Extended Access service and can offer patients appointments with a GP nurse and health care assistant during the evenings and at the weekends at designated ‘hub’ locations."
2015-10-01 Snippet(s)
Positive
"• The newly appointed practice nurse was supported with a structured induction programme provided with a mentor and numerous opportunities to gain skills enabling them to meet the needs of patients."
Positive
"Where a patient’s mental capacity to consent to care or treatment was unclear the GP or nurse assessed the patient’s capacity and where appropriate recorded the outcome of the assessment."
Positive
"The new practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."
Neutral
"The team included a GP specialist advisor practice nurse specialist advisor and an expert by experience."
Neutral
"The practice consists of five GPs two male and three female a practice nurse and assistant practitioner."
Neutral
"We spoke with a range of staff including the GPs practice manager practice nurse assistant practitioner and reception staff."
Latest Snippet(s)
Positive
"We based our judgement of the quality of care at this service on a combination of: • what we found when we inspected • information from our ongoing monitoring of data about services and • information from the provider patients the public and other organisations."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2015-10-01 Snippet(s)
Positive
"• There were procedures in place for monitoring and managing risks to patient and staff safety."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."
Latest Snippet(s)
Positive
"The practice also offered patients a downstairs consultation room if the chair stair lift was not appropriate for use."
Neutral
"The practice has a chair stair lift to assist those with mobility issues."
2015-10-01 Snippet(s)
Neutral
"The practice provided a clear confidentiality statement for young people on their website and also supports TG:UK a campaign to educate young people in the dangers of bullying cyber bullying and in internet safety by supplying education booklets to a local secondary school and providing links on the website."
2015-10-01 Snippet(s)
Positive
"This work has resulted in better communication between care homes and GPs a reduced number of unplanned hospital admissions and enabled patients to receive end of life care in their place of choosing."
2015-10-01 Snippet(s)
Positive
"This included ongoing support during sessions onetoone meetings appraisals coaching and mentoring clinical supervision and facilitation and support for the revalidation of doctors."
2015-10-01 Snippet(s)
Positive
"Overview of safety systems and processes The practice could demonstrate its safe track record through having risk management systems in place for safeguarding health and safety including infection control medication management and staffing."
Positive
"There was a health and safety policy available with a poster in the reception office."
Neutral
"• The practice had an induction programme for newly appointed clinical and nonclinical members of staff that covered job specific roles as well as topics such as fire safety health and safety and confidentiality."