Types of Facilities

Nurse

Latest Snippet(s)

Neutral

"The practice nurse was the clinical lead and the practice manager the nonclinical lead for the practice."

2017-07-14 Snippet(s)

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Positive

"During our visit we: • Spoke with a range of staff two GPs one advanced nurse prescriber healthcare assistant the practice manager and reception staff."

Neutral

"There is one Nurse Prescriber and one practice nurse and one healthcare assistant HCA."

Neutral

"• The practice nurse was the infection prevention and control IPC clinical lead."

Neutral

"One of the nurses had qualified as an nurse prescriber and could therefore prescribe medicines for clinical conditions within their expertise."

Monitoring

Latest Snippet(s)

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

2017-07-14 Snippet(s)

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"Monitoring risks to patients There were procedures for assessing monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"There were cleaning schedules and monitoring systems in place."

Neutral

"• There were arrangements for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Activities

Latest Snippet(s)

Positive

"The practice is registered with the Care Quality Commission CQC to provide the regulated activities of diagnostic and screening procedures maternity and midwifery services and treatment of disease disorder and injury."

Hospital Discharge

2017-07-14 Snippet(s)

Neutral

"• Non clinical staff were adding amending or removing hospital discharge medicines with no clear clinical checks in place."

Neutral

"• Non clinical staff were adding amending and removing hospital discharge medicines with no clear clinical checks in place or process in place."

Neutral

"However nonclinical staff were adding and updating hospital discharge medication without any prior clinical checks or process in place."

Neutral

"In particular: we found that the healthcare assistant was adding amending or removing hospital discharge medicines with no clear clinical checks in place."

Medicines

Latest Snippet(s)

Positive

"Overview of safety systems and processes The practice had introduced a new policy for adding new medicine into the system."

2017-07-14 Snippet(s)

Positive

"The practice followed the advice and added a reminder on each patient taking a certain medicine who needed to attend for a blood test every three months."

Dentist

2017-07-14 Snippet(s)

Positive

"The practice is a large three storey building which provides multiple services in the community and has community teams based there which include: district nursing a community active case dentist and a pharmacy."

Receptionist

End of Life Care

2017-07-14 Snippet(s)

Neutral

"The practice ensured that end of life care was delivered in a coordinated way which took into account the needs of different patients including those who may be vulnerable because of their circumstances."

Clinical Supervision

2017-07-14 Snippet(s)

Positive

"This included ongoing support onetoone meetings coaching and mentoring clinical supervision and facilitation and support for revalidating GPs and nurses."

Health and Safety

2017-07-14 Snippet(s)

Positive

"• There was a health and safety policy available."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Infection Prevention and Control

2017-07-14 Snippet(s)

Neutral

"• The practice nurse was the infection prevention and control IPC clinical lead."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Cleaning Service

2017-07-14 Snippet(s)

Neutral

"There were cleaning schedules and monitoring systems in place."