What is the Quality of Facilities at Middleton Health Centre

Positive

"• The practice had a good skill mix of staff which included a nurse prescriber counsellors and focussed care workers who organised a wide variety of health and social care related support in order to manage and improve the health and lives of patients in need of this."

Positive

"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Positive

"During our visit we: • Spoke with a range of staff including GPs practice nurse practice manager counsellor and focussed care worker and spoke with patients who used the service."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• Improve clinician confidence of anticoagulant prescribing and monitoring amongst clinical team by one of the GPs to undertake further training."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Positive

"• The focussed care team organised social activities such as weekly coffee mornings and craft classes for female patients open days and boogie babies."

Neutral

"• The practice organised social activities such as weekly coffee mornings and craft classes for female patients open days boogie babies and food parcels for patients in need."

Positive

"• The focussed care team organised social activities such as weekly coffee mornings and craft classes for female patients open days boogie babies."

Neutral

"The group asked for more information about services to be available in the waiting room and the practice responded by introducing noticeboards and a television screen."

Neutral

"• All staff employed were offered immunisation against Hepatitis B. • All staff employed had received a disclosure and barring service check."

Positive

"This included supporting patients’ choice to receive end of life care at home."

Neutral

"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking drug and alcohol cessation."

Positive

"This included ongoing support onetoone meetings coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."

Positive

"There was a health and safety policy available with a poster in the reception office which identified local health and safety representatives."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Neutral

"• All elderly patients were offered double appointments if required."