What is the Quality of Care at Middleton Health Centre

Positive

"People experiencing poor mental health including people with dementia The practice is rated as outstanding for the care of people experiencing poor mental health including people with dementia."

Positive

"There were leads within the practice for infection control safeguarding dementia focussed care and chronic disease and staff knew who they were."

Neutral

"For patients attending the focussed care worker joint appointments with a learning disability practitioner were also offered."

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different languages and for those with a learning disability and they ensured a female sample taker was available."

Positive

"The practice also encouraged its patients to attend national screening programmes for abdominal aortic aneurysm bowel and breast cancer screening."

Positive

"The practice had a cycle of improvement and were planning to • Develop a lead diabetes role and nursing competencies in diabetes and be able to initiate insulin to its diabetic patients."

Positive

"For example action taken as a result included appointing a diabetes lead and offering education sessions to other clinicians with the aim of improving patients outcomes when taking glucose lowering drugs and lipid modifying drugs."

Neutral

"For patients attending the focussed care worker joint appointments with a learning disability practitioner were also offered."

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different languages and for those with a learning disability and they ensured a female sample taker was available."

Positive

"The population groups are: · Older people · People with longterm conditions · Families children and young people · Working age people including those recently retired and students · People whose circumstances may make them vulnerable · People experiencing poor mental health including people with dementia."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as outstanding for the care of people experiencing poor mental health including people with dementia."

Positive

"• Staff were trained to recognise mental health presentations and enable access to support services."

Positive

"• Patients with mental health issues had care plans and where required access to drug and alcohol services within the practice."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Neutral

"• The practice offered counselling and CBT services and had good links with mental health services and crisis teams."