Latest Snippet(s)
Neutral
"There was also a practice manager practice nurse nurse practitioner counsellors healthcare assistants and other reception and administrative staff."
2015-10-29 Snippet(s)
Positive
"Where a patient’s mental capacity to consent to care or treatment was unclear the GP or nurse assessed the patient’s capacity and where appropriate recorded the outcome of the assessment."
Positive
"Staff in the team consisted of people who had worked or did work as a social worker nurse health visitor school nurse and teacher with a learning disability background."
Positive
"The lead counsellor who was a registered nurse was the line manager for the practice nurses and was responsible for their clinical supervision."
Positive
"The practice manager and practice nurse had day to day responsibility for infection control."
Neutral
"There was also a practice manager practice nurse nurse practitioner counsellors healthcare assistants and other reception and administrative staff."
Neutral
"During our visit we spoke with a range of staff including GPs the practice manager a counsellor nurse practitioner practice nurse and reception staff."
Neutral
"• We looked at a selection of staff files including a GP nurse healthcare assistant and reception staff."
Latest Snippet(s)
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2015-10-29 Snippet(s)
Positive
"• There were procedures in place for monitoring and managing risks to patient and staff safety."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."
2015-10-29 Snippet(s)
Positive
"This included ongoing support during sessions onetoone meetings appraisals coaching and mentoring clinical supervision and facilitation and support for the revalidation of doctors."
2015-10-29 Snippet(s)
Positive
"There was a health and safety policy available."
Neutral
"• The practice had an induction programme for newly appointed nonclinical members of staff that covered such topics as safeguarding fire safety health and safety and confidentiality."
2015-10-29 Snippet(s)
Neutral
"An area manager from the cleaning company carried out cleaning audits."