What is the Quality of Facilities at Cornishway Group Practice

Positive

"A nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Positive

"For example the PPG had been active in working to reduce the waiting times for urgent patient calls and had held discussions around different options for patient parking and for the telephone system such as increasing telephone lines into the practice as well as dedicated divert numbers to different teams."

Positive

"The service is within a purpose built building with plenty of car parking and is easily accessible to pushchairs and wheelchairs."

Neutral

"There is toilet with access for wheelchair users which also has a babychanging unit."

Positive

"This included ongoing support during sessions onetoone meetings appraisals coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."

Positive

"Areas for improvement Action the service SHOULD take to improve • Ensure a health and safety policy is implemented for the practice with appropriate risk assessments for the practice."

Positive

"Risks to patients were assessed and well managed overall; however there was no individual health and safety policy or risk assessments for the practice itself."

Positive

"The areas where the provider should make improvements are: • Ensure a health and safety policy is implemented for the practice with appropriate risk assessments for the practice."

Positive

"It covered such topics as safeguarding infection prevention and control fire safety and confidentiality."