What is the Quality of Facilities at BARDOC - Prestwich Walk In Centre

Positive

"• There was a system in place to identify patients with particular needs for example palliative care patients and systems were in place to provide the appropriate support."

Neutral

"• There was a link nurse to provide up to date clinical information for patients with long term conditions."

Positive

"Performance was shared with staff and the local CCG as part of contract monitoring arrangements."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• There were arrangements for planning and monitoring the number and mix of staff needed."

Neutral

"BARDOC management were aware of this issue and were monitoring the impact this had on the service with a view to directing patients to other facilities."

Positive

"• Leaders had established proper policies procedures and activities to ensure safety and assured themselves that they were operating as intended."

Positive

"The premises and facilities were fully accessible to wheelchair users."

Positive

"There were arrangements and systems in place to support staff to respond to people with specific health care needs such as end of life care and those who had mental health needs."

Positive

"This included onetoone meetings appraisals and clinical supervision and support for revalidation."

Positive

"This covered such topics as safeguarding children and adults managing complaints health and safety and infection control."

Positive

"• The processes for checking the temperature of the medicine fridge should be improved to ensure more accurate readings."