Latest Snippet(s)
Positive
"• The practices’ uptake for breast and bowel cancer screening was in line the national average."
Latest Snippet(s)
Positive
"• Staff encouraged and supported patients to be involved in monitoring and managing their own health."
Positive
"• Arrangements were in place for planning and monitoring the number and mix of staff needed to meet patients’ needs including planning for holidays sickness busy periods and epidemics."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients and the public and other organisations."
2016-01-28 Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice used information collected for the Quality Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."
Positive
"We reviewed information from CQC intelligent monitoring systems."
Positive
"There were procedures in place for monitoring and managing risks to patient and staff safety."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patient’s needs."
Latest Snippet(s)
Positive
"• Practice leaders had established proper policies procedures and activities to ensure safety and assured themselves that they were operating as intended."
Latest Snippet(s)
Neutral
"• The practice ensured that end of life care was delivered in a coordinated way which took into account the needs of different patients including those who may be vulnerable because of their circumstances."
Latest Snippet(s)
Positive
"This included an induction process appraisals mentoring clinical supervision and support for revalidation."
Latest Snippet(s)
Positive
"We discussed with the practice the need to review the cleaning schedules in place to ensure there were clear tasks associated with equipment and furnishings in clinical areas."
2016-01-28 Snippet(s)
Neutral
"Cleaning schedules and logs were in place which included cleaning between patients and daily and weekly cleaning tasks."
Latest Snippet(s)
Positive
"• The practice acted on and learned from external safety events as well as patient and medicine safety alerts."
2016-01-28 Snippet(s)
Positive
"The practice used the ‘Gold Standard Framework’ this is a systematic evidence based approach to improving the support and palliative care of patients nearing the end of their life to ensure patients received appropriate care."
Positive
"The practice used the ‘Gold Standard Framework’ this is a systematic evidence based approach to improving the support and palliative care of patients nearing the end of their life to review patients on their palliative care list."
Neutral
"For example patients on the ‘at risk’ register learning disabilities and palliative care register."
2016-01-28 Snippet(s)
Positive
"A practice nurse was the dedicated infection control lead and they liaised with the local infection prevention teams to keep up to date with best practice."
Positive
"During our visit we: • Spoke with a range of staff including GP’s a practice nurse a health care assistant the practice manager reception staff and administration staff."
Neutral
"A family planning service was provided by the practice nurse and the minor surgery clinic included a vasectomy clinic."
Neutral
"The nurse was the lead on diabetes women’s health contraception and recently completed a course in respiratory training."
Neutral
"The nurse attended a range of practice development meetingstraining sessions and nurse forums."
2016-01-28 Snippet(s)
Neutral
"Regular clinical governance meetings were also held."
2016-01-28 Snippet(s)
Neutral
"We saw an example of a clinical audit into the prevention of duodenal ulcers in elderly patients."
Positive
"One of the GPs had been involved in a clinical audit into ‘The effectiveness of prophylactic proton pump Inhibitors for prevention of nonsteroidal antiinflammatory drugs associated gastric and duodenal ulcers in elderly patients’."
Positive
"A programme of continuous clinical audit was in place and this was used to monitor quality and to make improvements to outcomes for patients."
2016-01-28 Snippet(s)
Positive
"There was a health and safety policy available and staff had been provided with training in health and safety."
2016-01-28 Snippet(s)
Neutral
"We saw an example of a clinical audit into the prevention of duodenal ulcers in elderly patients."
Positive
"One of the GPs had been involved in a clinical audit into ‘The effectiveness of prophylactic proton pump Inhibitors for prevention of nonsteroidal antiinflammatory drugs associated gastric and duodenal ulcers in elderly patients’."