What is the Quality of Facilities at Brookfield Surgery

Positive

"• The practice used the ‘Gold Standard Framework’ this is a systematic evidence based approach to improving the support and palliative care of patients nearing the end of their life to ensure patients received appropriate care."

Positive

"The practice used the ‘Gold Standard Framework’ this is a systematic evidence based approach to improving the support and palliative care of patients nearing the end of their life to ensure patients received appropriate care."

Positive

"Bowel cancer screening rates were higher than the national average."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and where appropriate recorded the outcome of the assessment."

Positive

"A practice nurse was the infection control clinical lead and they were responsible for liaising with the local infection prevention team."

Neutral

"Practice nurses attended local practice nurse forums and they were scheduled to start holding regular meetings."

Positive

"Management monitoring and improving outcomes for people The practice used information collected for the Quality Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"Monitoring risks to patients There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Positive

"A number of the patients we spoke with told us they found a lack of parking proved difficult for them."

Positive

"However some patients raised a concern that the practice provided limited parking facilities."

Positive

"Two disabled parking spaces were available for patients use but there was no other patient parking available in the grounds."

Positive

"Patients receiving end of life care were signposted to support services."

Positive

"• There was a health and safety policy available with a poster in the reception office that staff could refer to."