What is the Quality of Facilities at Sundon Park Health Centre

Positive

"• The practice’s uptake for breast and bowel cancer screening was comparable with other practices locally and nationally."

Positive

"For patients with the most complex needs the GP and practice nurse worked with other health and care professionals to deliver a coordinated package of care."

Neutral

"The identified safeguarding lead was a GP partner from the provider’s neighbouring location and the practice nurse was the deputy safeguarding lead based in the practice."

Neutral

"They worked together with the practice nurse to review and treat these patients."

Neutral

"A diabetes specialist nurse attended the practice once a month to work with the practice nurse for those patients that required or may require injectable therapies such as insulin."

Neutral

"• The practice nurse was the deputy lead within the practice for safeguarding and liaised with the health visiting team for any safeguarding concerns."

Neutral

"• The practice nurse offered home visits for nursing services such as ear syringing for housebound patients."

Positive

"• Staff encouraged and supported patients to be involved in monitoring and managing their own health for example through social prescribing schemes."

Positive

"• Review the procedure for managing high risk medicines so blood monitoring results are recorded in the patient computer record."

Positive

"• Arrangements were in place for planning and monitoring the number and mix of staff needed to meet patients’ needs including planning for holidays sickness busy periods and epidemics."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"However blood monitoring results were not always recorded in the patient record."

Neutral

"However blood monitoring results were not always recorded in the patients’ computer record."

Positive

"The regulated activities registered to provide are: • Diagnostic and screening procedures • Family planning • Maternity and midwifery services • Treatment of disease disorder or injury The provider for the practice is Dr Yip and Partners who holds a temporary caretaker contract."

Positive

"• Staff were clear on their roles and accountabilities including in respect of safeguarding and infection prevention and control • Practice leaders had established policies procedures and activities to ensure safety and assured themselves that they were operating as intended."

Neutral

"A registered manager is an individual registered with CQC to manage the regulated activities provided."

Neutral

"• The practice ensured that end of life care was delivered in a coordinated way which took into account the needs of different patients including those who may be vulnerable because of their circumstances."

Neutral

"This included one to one meetings appraisals coaching and mentoring clinical supervision and revalidation."

Neutral

"A GP partner from the neighbouring practice provides clinical leadership and oversight for the practice."

Positive

"• Staff were clear on their roles and accountabilities including in respect of safeguarding and infection prevention and control • Practice leaders had established policies procedures and activities to ensure safety and assured themselves that they were operating as intended."

Positive

"• The practice acted on and learned from external safety events as well as patient and medicine safety alerts."