What is the Quality of Facilities at Bute House Medical Centre

Positive

"The practice nurse liaised with the local infection prevention teams to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Positive

"In response to this the practice provided training for the nursing staff to help manage these long term conditions and recruited a respiratory specialist nurse to attend the practice weekly."

Neutral

"• A specialist respiratory nurse had been recruited to attend the practice weekly."

Neutral

"One of the GPs and a practice nurse were the infection control clinical leads."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• There were procedures in place for monitoring and managing risks to patients and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and skill mix of staff needed to meet patients’ needs."

Neutral

"There was a lift to all floors."

Neutral

"For example patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation."

Positive

"This included ongoing support onetoone meetings coaching and mentoring clinical supervision and facilitation and support for revalidating GPs and nursing staff."

Positive

"There was a health and safety policy available with a poster in the reception office which identified local health and safety representatives."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Positive

"For example the repeat prescribing policy and shared care guidelines were reviewed following an incident where a patient was prescribed a medicine without a blood test to ensure safe prescribing."

Neutral

"For example one of the GPs had a diploma in geriatric medicine and another had additional training for the management of patients with diabetes."