What is the Quality of Care at Quorn Medical Centre

Positive

"People experiencing poor mental health including people with dementia The practice is rated as outstanding for the care of people experiencing poor mental health including people with dementia."

Positive

"This included guidance for carers and information relevant to the needs of the local population including on dementia Alzheimer’s disease and breast cancer."

Positive

"The electronic patient record system flagged patients who were known to be vulnerable or atrisk to staff including those with a learning disability and children on the safeguarding register."

Positive

"There were longer appointments available for patients with a learning disability and those who needed them."

Positive

"• Nationally reported data showed that outcomes for patients for conditions commonly found in older people including atrial fibrillation osteoporosis rheumatoid arthritis and heart failure were above local and national averages."

Neutral

"• Quorn Medical Centre took a lead role in organising a learning event for patients in the South Charnwood locality conducted by pulmonary rehabilitation specialists for patients with asthma and COPD."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening and screening rates were comparable to local and national averages."

Neutral

"• A member of the PPG had created a prostate cancer awareness display board to promote screening within the practice."

Positive

"People with long term conditions were encouraged to attend structured education courses for example diabetes and pulmonary rehabilitation courses to improve their outcomes."

Positive

"The practice actively sought to prevent diabetes through the identification and follow up of patients with prediabetes or statistically at risk of diabetes."

Positive

"• The practice actively sought to prevent diabetes through the identification and follow up of patients with prediabetes or statistically at risk of diabetes."

Positive

"GPs told us they had observed positive outcomes through a lower than expected diabetes prevalence."

Neutral

"Clinical and nonclinical staff had lead roles in a range of areas such as diabetes prescribing human resources and IT."

Neutral

"Pneumonia and shingles vaccinations were offered to eligible patients."

Positive

"The electronic patient record system flagged patients who were known to be vulnerable or atrisk to staff including those with a learning disability and children on the safeguarding register."

Positive

"There were longer appointments available for patients with a learning disability and those who needed them."

Positive

"This resulted in all practices within their federation receiving an increased number of requests for flu vaccinations after the broadcast."

Positive

"Additionally they organise an inhouse patient survey carried out during flu clinics when the greatest number of patients attended the surgery."

Neutral

"The practice had adopted Patient Specific Directions for administering child flu vaccinations which were administered by appropriately trained clinical staff."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as outstanding for the care of people experiencing poor mental health including people with dementia."

Positive

"GPs told us they worked with a mental health facilitator who held clinics every two weeks at the practice to encourage patients who had declined invitations for review to attend."

Positive

"• A mental health facilitator held clinics every two weeks at the practice to encourage patients with mental health conditions who had declined invitations for review to attend."

Positive

"These included mental health childhood obesity osteoporosis and prostate cancer."

Neutral

"• Patients experiencing poor mental health were told how to access various support groups and voluntary organisations."

Neutral

"• A member of the PPG had created a prostate cancer awareness display board to promote screening within the practice."

Positive

"• Nationally reported data showed that outcomes for patients for conditions commonly found in older people including atrial fibrillation osteoporosis rheumatoid arthritis and heart failure were above local and national averages."