Types of Facilities

Palliative

Latest Snippet(s)

Positive

"• One of the GPs had an interest in palliative care for children and was medical director for a local children’s’ hospice."

Nurse

Latest Snippet(s)

Positive

"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Receptionist

Monitoring

Latest Snippet(s)

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"On the reaudit only four patients were identified as being suitable for treatment with NOACs which showed the practice was monitoring patients with this condition and prescribing appropriately."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Parking

Latest Snippet(s)

Positive

"Several understood it that parking would remain an issue as the service was situated on a busy road near the centre of town Patients we spoke with were satisfied with the care they received."

Positive

"There is limited parking but there are public car parks nearby."

Lift

Latest Snippet(s)

Positive

"• The practice was in the later stages of building an extension which would ensure good facilities were available to treat patients and meet their needs for example a lift had been installed and disabled access improved."

Neutral

"• As part of the new building the practice had installed a lift and a ramped entrance so patients could access all areas of the building."

End of Life Care

Latest Snippet(s)

Positive

"For example: Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking cessation and other lifestyle matters."

Clinical Audit

Clinical Supervision

Latest Snippet(s)

Positive

"This included ongoing support onetoone meetings coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."

Health and Safety

Latest Snippet(s)

Positive

"There was a health and safety policy."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Infection Prevention and Control

Latest Snippet(s)

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Medicines