What is the Quality of Facilities at Trevelyan House Surgery

Positive

"Meetings took place with other health care professionals on a monthly basis when care plans were routinely reviewed and updated for patients with complex needs for example for patients on the palliative register and patients with mental health conditions."

Positive

"A practice nurse from another Grafton Medical Partners practice was the infection control lead and liaised with the local infection prevention teams to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Neutral

"The nursing team consists of four female practice nurse two full time and two part time two healthcare assistants and one phlebotomist."

Neutral

"The practice also carried out weekly clinical meetings for all GPs and nurse meetings were carried out every two months."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"The practice developed a template to use on the practice computer system to improve monitoring of patients with atrial fibrillation."

Positive

"• The practice provided an inhouse anticoagulation anticoagulation is the monitoring for patients on medicines such as Warfarin that helps prevent blood clots."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Neutral

"• The practice provided an inhouse anticoagulation monitoring service for practice patients."

Neutral

"• The practice organised a Christmas Jumper Day and a raffle the proceeds were used to fund transport for older patients who experienced difficulties in getting to and from the practice."

Positive

"As well as on the first floor accessible via a lift also a hearing loop and translation services available."

Neutral

"The Practice is based on the ground and first floor of a recently purpose built premises with disabled access to treatment and consulting rooms on the ground floor as well a lift to consulting rooms on the first floor."

Positive

"The practice is registered as a partnership with the Care Quality Commission CQC to provide the regulated activities of treatment of disease disorder or injury; diagnostic and screening; family planning; maternity and midwifery services and surgical procedures."

Positive

"There are facilities for wheelchair users including an accessible toilet and lowered reception desk."

Neutral

"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation and."

Positive

"This included ongoing support onetoone meetings coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."

Positive

"The practice had a number of policies however some of these needed to be updated for example the fire and health and safety policy had out of date staffing details."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Positive

"• The practice employed an inhouse pharmacist to assist with medicine reviews many of which supported elderly patients."

Positive

"• The practice employed an inhouse pharmacist to assist with medicine reviews many of which supported elderly patients."

Positive

"• The practice had inhouse expertise in renal medicine involves the care of patients with kidney disease • Patients were able to receive travel vaccinations available on the NHS as well as those only available privately."

Neutral

"PSDs are written instructions from a qualified and registered prescriber for a medicine including the dose route and frequency or appliance to be supplied or administered to a named patient after the prescriber has assessed the patient."