What is the Quality of Care at The Wapping Group Practice

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia and we saw evidence that staff had undertaken dementia awareness training."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"• The practice undertook the Year of Care YoC programme a sixweek education course which puts patients with diabetes firmly in the driving seat of their care and supports them to selfmanage."

Neutral

"One of the partners was the diabetes lead."

Positive

"• The practice had piloted in Tower Hamlets the Year of Care YoC programme a sixweek education course which puts patients with diabetes firmly in the driving seat of their care and supports them to selfmanage."

Positive

"For example: • The practice followed the Year of Care YoC programme a sixweek education course which puts patients with diabetes firmly in the driving seat of their care and supports them to selfmanage."

Positive

"• The practice undertook the Year of Care YoC programme a sixweek education course which puts patients with diabetes firmly in the driving seat of their care and supports them to selfmanage."

Positive

"The practice told us the programme had contributed to good outcomes in diabetes care."

Positive

"For example the practice participated in a local health initiative which included care packages for patients with diabetes hypertension and COPD chronic obstructive pulmonary disease."

Positive

"• The practice attended monthly meetings with local consultants to discuss challenging cases and held monthly multidisciplinary team meetings for diabetes asthma and chronic obstructive pulmonary disease."

Positive

"For example for those reviewing patients with longterm conditions had received training in diabetes and chronic obstructive pulmonary disease COPD."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia and we saw evidence that staff had undertaken dementia awareness training."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"• The practice participated in a local integrated care package initiative which reviewed the top six percent of vulnerable patients and those with complex physical or mental health needs who were at risk of hospital admission or readmission and provided more personalised and multidisciplinary support."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Positive

"• The practice participated in a local integrated care package initiative which reviewed the top six per cent of vulnerable patients and those with complex physical or mental health needs who are at risk of hospital admission or readmission and provided more personalised and multidisciplinary support."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"• Performance for mental health related indicators was comparable to CCG and national average."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."

Positive

"The practice was a yellow fever vaccine centre and we saw evidence of update training."

Positive

"• The practice held a register of patients with a learning disability and offered longer appointments for these patients."

Positive

"We saw evidence that staff had undertaken learning disability awareness training."

Positive

"• The practice attended monthly meetings with local consultants to discuss challenging cases and held monthly multidisciplinary team meetings for diabetes asthma and chronic obstructive pulmonary disease."

Positive

"For example the practice participated in a boroughwide cancer data collection audit as part of the Royal College of General Practitioners’ National Audit of Cancer Diagnosis in Primary Care which aimed to develop criteria for best practice with regards cancer diagnosis pathways."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Positive

"For example the practice participated in a local health initiative which included care packages for patients with diabetes hypertension and COPD chronic obstructive pulmonary disease."

Positive

"• The practice held a register of patients with a learning disability and offered longer appointments for these patients."

Positive

"We saw evidence that staff had undertaken learning disability awareness training."