What is the Quality of Care at The Surgery - Cranwich Road

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"For example: • Patients receiving end of life care patients living with cancer carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation."

Positive

"Appropriate followups for the outcomes of health assessments and checks were made where abnormalities or risk factors were identified. . The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Neutral

"• A diabetes specialist nurse clinic was available once a week and a diabetes dietician once a month."

Neutral

"Data from QOF showed: • Performance for diabetes related indicators was similar to the national average."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"For example Performance for mental health related indicators was below the national average."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."

Neutral

"• Performance for mental health related indicators was below the national average."

Positive

"For example we viewed a completed significant event form about the vaccine fridge temperature being out of range due to the fridge door being left open."