Latest Snippet(s)
Positive
"The clinical team at the practice is made up of one male Lead GP and five part time salaried GPs all female a female practice nurse a female health care assistant and a female phlebotomist."
2017-12-11 Snippet(s)
Positive
"• The practice nurse was the infection prevention and control IPC clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."
Positive
"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."
Positive
"The practice had used the complaint as an opportunity to review whether some appointments with the practice nurse were more appropriate for the health care assistant for instance appointments to check blood pressure."
Neutral
"There is currently one full time male GP who is the lead GP and five part time salaried GPs all female a practice nurse and a trainee practice nurse both of whom are female and work parttime."
Neutral
"During our visit we: • Spoke with a range of staff two GPs practice manager practice nurse and several members of the administration and reception teams and spoke with patients who used the service."
Latest Snippet(s)
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"For example we randomly reviewed records for older patients who were prescribed high risk medicines and found that there was an audit trail confirming that appropriate monitoring was carried out before prescriptions were issued."
2017-12-11 Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."
Positive
"Monitoring risks to patients There were procedures for assessing monitoring and managing risks to patient and staff safety."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• The practice had a system for monitoring repeat prescribing for patients receiving medicines for mental health needs."
Neutral
"There were cleaning schedules and monitoring systems in place."
Neutral
"• There were arrangements for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."
Latest Snippet(s)
Positive
"• Practice leaders had established policies procedures and activities to ensure safety and assured themselves that they were operating as intended."
Positive
"The service is registered with the Care Quality Commission to provide the regulated activities of diagnostic and screening procedures family planning maternity and midwifery services surgical procedures and the treatment of disease disorder or injury."
2017-12-11 Snippet(s)
Positive
"The service is registered with the Care Quality Commission to provide the regulated activities of diagnostic and screening procedures family planning maternity and midwifery services surgical procedures and the treatment of disease disorder or injury."
Latest Snippet(s)
Neutral
"• The practice ensured that end of life care was delivered in a coordinated way which took into account the needs of different patients including those who may be vulnerable because of their circumstances."
2017-12-11 Snippet(s)
Positive
"There were early and ongoing conversations with these patients about their end of life care as part of their wider treatment and care planning."
Positive
"For example the practice was located in an area with a large Jewish community and arrangements were in place to observe traditional Jewish end of life care cultural practices."
Neutral
"The practice ensured that end of life care was delivered in a coordinated way which took into account the needs of different patients including those who may be vulnerable because of their circumstances."
Neutral
"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation and."
Latest Snippet(s)
Positive
"We reviewed care planning medicine management medical records for patients registered with the practice that reside in nursing and residential homes management of long term conditions and the care of patients on the frailty register."
Positive
"• The practice acted on and learned from external safety events as well as patient and medicine safety alerts."
2017-12-11 Snippet(s)
Positive
"• The practice identified at an early stage older patients who may need palliative care as they were approaching the end of life."
2017-12-11 Snippet(s)
Positive
"This included ongoing support onetoone meetings coaching and mentoring clinical supervision and facilitation and support for revalidating GPs and nurses."
2017-12-11 Snippet(s)
Positive
"• There was a health and safety policy available."
Neutral
"The induction programme covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
2017-12-11 Snippet(s)
Positive
"• The practice nurse was the infection prevention and control IPC clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."
Neutral
"The induction programme covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
2017-12-11 Snippet(s)
Positive
"The practice had arranged a meeting with the cleaner and had agreed a revised cleaning specification to ensure high level surfaces were cleaned regularly."
Neutral
"There were cleaning schedules and monitoring systems in place."