What is the Quality of Facilities at The Nightingale Practice

Positive

"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Positive

"The practice had a specialist diabetic nurse who met with other clinicians on a monthly basis to discuss patient care and engagement."

Neutral

"During our visit we: • Spoke with a range of staff GPs nurse practice manager administration and reception staff and spoke with patients who used the service."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Neutral

"Both floors are accessed via a lift and stairs."

Positive

"The Nightingale Practice is registered as a partnership with the Care Quality Commission to provide the regulated activities of: diagnostic and screening procedures; surgical procedures; family planning; treatment of disease disorder or injury; maternity and midwifery services."

Positive

"The practice operates from a purpose built property with patient facilities on the ground and first floors that are wheelchair accessible."

Neutral

"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation family planning and asthma."

Positive

"This included ongoing support onetoone meetings coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."

Positive

"Areas for improvement Action the service SHOULD take to improve The area where the provider should make improvement is: • To provide information governance and health and safety training to all staff."

Positive

"The areas where the provider should make improvement are: • To provide information governance and health and safety training to all staff."

Positive

"There was a health and safety policy available with a poster in the reception office which identified local health and safety representatives."

Positive

"• The practice was not able to show that all new employees had undergone all preemployment and induction training including: information governance and health and safety training for all staff."

Neutral

"PSDs are written instructions from a qualified and registered prescriber for a medicine including the dose route and frequency or appliance to be supplied or administered to a named patient after the prescriber has assessed the patient on an individual basis."