Latest Snippet(s)
Positive
"Although we saw that some palliative patients did not have care plans in place we saw they were discussed in the MDT meetings."
2015-11-19 Snippet(s)
Positive
"However the criminal records DBS checks for the nurse and healthcare assistant although recent related to their previous employment."
Positive
"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."
Positive
"The practice also employed a full time practice nurse a part time health care assistant and three WTE administrative staff."
Positive
"Patients had access to appropriate health assessments and checks carried out by the practice nurse and healthcare assistant."
Neutral
"Sixmonthly infection control audits were undertaken by the practice nurse and acted upon."
Neutral
"However the DBS checks for the nurse and healthcare assistant although recent related to their previous employment."
Neutral
"The practice nurse provided advice to identified smokers at a smoking cessation clinic."
Latest Snippet(s)
Positive
"• Staff encouraged and supported patients to be involved in monitoring and managing their health."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• There were arrangements for planning and monitoring the number and mix of staff needed."
2015-11-19 Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice participated in the Quality and Outcomes Framework QOF."
Positive
"There were governance arrangements in place including weekly all practice meetings through which risk and performance monitoring took place and service improvements were identified."
Positive
"The practice undertook to address this immediately including a risk assessment of current practice and the implementation of closer monitoring of prescription batch numbers; the practice sent us a copy of the prescription monitoring log introduced immediately after the inspection."
Positive
"This included a range of onsite services such as phlebotomy and blood pressure monitoring and psychological therapies for patient convenience and accessibility and health checks for eligible adults."
Positive
"• There were procedures in place for monitoring and managing risks to patient and staff safety."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."
Latest Snippet(s)
Neutral
"• The practice ensured that end of life care was delivered in a coordinated way which took into account the needs of different patients including those who may be vulnerable because of their circumstances."
2015-11-19 Snippet(s)
Positive
"• The practice provided appropriate support for end of life care and patients and their carers received good emotional support."
Positive
"The practice provided appropriate support for end of life care and patients and their carers received good emotional support."
Positive
"The practice took a proactive approach to end of life care and also provided direct bereavement support."
Latest Snippet(s)
Positive
"This included an induction process appraisals coaching and mentoring clinical supervision and support for revalidation."
2015-11-19 Snippet(s)
Positive
"This included ongoing support during sessions onetoone meetings appraisals clinical supervision and facilitation and support for the revalidation of doctors."
Latest Snippet(s)
Positive
"• Staff were clear on their roles and accountabilities including in respect of safeguarding and infection prevention and control Are services wellled?"
Latest Snippet(s)
Positive
"Exception reporting is the removal of patients from QOF calculations where for example the patients decline or do not respond to invitations to attend a review of their condition or when a medicine is not appropriate."
2015-11-19 Snippet(s)
Positive
"There was a health and safety policy available."
Neutral
"We looked at the provider’s policies and records including staff recruitment and training files health and safety building and equipment maintenance infection control complaints significant events and clinical audits."