What is the Quality of Facilities at The Blithehale Medical Centre

Positive

"Meetings took place with other health care professionals on a regular basis when care plans were routinely reviewed and updated for patients with complex needs for example those with palliative care needs."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or nurse worked with the patient’s carer to make a decision about treatment in the best interests of the patients."

Neutral

"• There were designated GP and nurse appointments where a Bengali speaking advocate was available."

Neutral

"• A mental health nurse offered weekly clinics at the practice and a psychologist was on site once a week to offer initial assessments."

Neutral

"The partnership is made up of three GPs and one nurse practitioner."

Neutral

"There is a team of reception and secretarial staff led by a senior receptionist assistant practice manager and practice manager."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Positive

"On street pay and display car parking is nearby."

Neutral

"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation."

Positive

"This included ongoing support onetoone meetings clinical and practice meetings clinical supervision and facilitation and support for revalidating GPs and nurses."

Positive

"There was a health and safety policy available with a poster in the staff room which identified local health and safety representatives."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Positive

"The areas where the provider should make improvement are: • Put arrangements in place to audit the practice’s infection prevention and control systems and processes on an annual basis."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."