St Mary's Urgent Treatment Centre located in London

Inspection report: 25 August 2021 Our inspection team Our inspection team consisted of a CQC Lead Inspector only. External background: St Mary's Urgent Treatment Centre (UTC) is commissioned to provide urgent care services within North West London, within St Mary's Hospital, Paddington, that is managed by Imperial College Healthcare NHS Trust. The UTC premises are owned by Imperial College Healthcare NHS Trust. The service is provided by Vocare Ltd., who were awarded the contract in April 2016 following a tender and procurement process.

St Mary's Urgent Treatment Centre is a care provider located at St Mary's Hospital, London, London, London, W2 1NY. This care provider has been registered since April of 2016. The provider was commissioned by NHS North West London CCG and the constituency is Cities of London and Westminster. The provider has been rated as Good by the CQC during August of 2021. The CQC reports that the provider has 15 specialist facilities and 11 different types of care as well as 13 unique safeguarding measures. The care provider is owned by Vocare Limited and has 5 other locations

Where are they located?

Address

St Mary's Hospital,

London,

London, London, W2 1NY

Map

Maps image of St Mary's Urgent Treatment Centre

Care Provided by St Mary's Urgent Treatment Centre

Type of Service

Doctors consultation service

Urgent care services

Privately Owned

Admission Information

Services for everyone

Company Information

Group/Owner

Vocare Limited

Person in charge

Local Authority / Social Services

Westminster County Council

Care Quality Information from the CQC

Report Date: 2021-08-25

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Overall Score - Good

Safe

Good

Staff

Good

Caring

Good

Responsive

Good

Effective

Good

Report Date: 2019-08-08

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Overall Score - Good

Report Date: 2018-06-08

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Overall Score - Requires improvement

Report Date: 2017-11-14

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Overall Score - Inspected but not rated

Report Date: 2017-10-05

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Overall Score - Inadequate

Meet the Team

Get to know the staff working at St Mary's Urgent Treatment Centre

Types of Care

See Care Report
Name Positive Neutral Negitive
Sepsis 2 4 0
Thrombosis 1 0 0
Stroke 1 0 0
Antibiotic 2 6 0
Scale 0 2 0
Blood Pressure 0 0 0
Mental Health 1 0 0
Urinary Tract Infection 1 2 0
Hearing Impairment 2 1 0
Vaccine 3 2 0
Flu 0 1 0

Safety

See Safety Report
Name Positive Neutral Negitive
Diet 0 53 0
Quality of Care 4 9 0
Privacy 3 3 0
Safety 18 44 0
Abuse 1 1 0
Signage 0 11 0
Support 15 41 0
Equality 0 3 0
Complaints 8 17 0
Governance 12 24 0
Sustainability 1 0 0
Quality Improvement 2 0 0
Control of Infection 2 0 0