What is the Quality of Facilities at Somers Town Medical Centre

Positive

"• Regular multidisciplinary meetings were held for patients identified with multiple and complex conditions child protection concerns and those requiring palliative care."

Neutral

"The practice team consists of a male and female GP one female practice nurse one female prescribing pharmacist a female physician associate a practice manager an assistant practice manager and an administrative and reception team."

Positive

"• Staff encouraged and supported patients to be involved in monitoring and managing their own health for example through social prescribing schemes."

Positive

"• The practice had a policy for monitoring uncollected prescriptions which included a monthly check of the prescription collection box and any prescriptions not collected for one month would be passed on to the prescriber for review or destruction."

Positive

"• Arrangements were in place for planning and monitoring the number of staff needed to meet patients’ needs including planning for holidays sickness busy periods and epidemics."

Positive

"Patients with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Positive

"There is good local transport including regular buses and a nearby rail station."

Positive

"• Practice leaders had established policies procedures and activities to ensure safety and assured themselves that they were operating as intended."

Neutral

"• The practice ensured that end of life care was delivered in a coordinated way which took into account the needs of different patients including those who may be vulnerable because of their circumstances."

Positive

"• Regular multidisciplinary team meetings were held with mental health care professionals from the local hospitals."

Neutral

"This included one to one meetings appraisals coaching and mentoring clinical supervision and revalidation."

Neutral

"For example elderly patients were signposted to a local Age Concern representative and Bengali patients were also signposted to a local counselling service specially setup for the Bengali community."

Positive

"Exception reporting is the removal of patients from QOF calculations where for example the patients decline or do not respond to invitations to attend a review of their condition or when a medicine is not appropriate."