Latest Snippet(s)
Positive
"The staff team comprises two partner GPs one male one female two female salaried GPs a female advanced nurse practitioner a female practice nurse and a female health care assistant."
2017-03-10 Snippet(s)
Positive
"The practice manager told us that there had been recent changes in the nursing team and that the current nurse had attended motivational techniques training to help them empower patients to make informed decisions about their care."
Positive
"For example the practice nurse spoke positively about how they had been supported to enrol in a post graduate nursing course."
Positive
"The practice nurse spoke positively about how the partner GPs had encouraged her to attend a post graduate nursing course."
Positive
"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."
Positive
"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."
Positive
"We saw evidence of how the practice was working to improve performance; for example by recruiting a locum practice nurse to provide screening and other nursing services."
Positive
"The staff team comprises two partner GPs one male one female one female salaried GP one female practice nurse one female pharmacist one female health care assistant a practice manager and administrativereception staff."
Positive
"• The practice had signed Patient Group Directions PGDs in place to allow its practice nurse to legally administer medicines."
Positive
"The practice was aware of its performance in this area and we saw written evidence that additional practice nurse locum weekly sessions would shortly commence so as to improve screening uptake."
Positive
"When we spoke with a newly appointed practice nurse they stressed the importance of recognising that each patient was unique and also for example of advising Are services caring?"
Neutral
"During our visit we: • Spoke with a range of staff including partner GPs a practice nurse practice manager and receptionists and spoke with patients who used the service."
Latest Snippet(s)
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2017-03-10 Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."
Positive
"• There were procedures in place for monitoring and managing risks to patient and staff safety."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."
Latest Snippet(s)
Positive
"The practice is registered to provide the following regulated activities which we inspected: Diagnostic and screening procedures Family planning Treatment of disease disorder or injury and Maternity and midwifery services."
2017-03-10 Snippet(s)
Positive
"The practice is registered to provide the following regulated activities which we inspected: Diagnostic and screening procedures; Family planning Treatment of disease disorder or injury and Maternity and midwifery services."
2017-03-10 Snippet(s)
Neutral
"For example the home visit protocol entailed a receptionist noting the patient’s contact details and reason for the home visit in a log book kept in reception."
2017-03-10 Snippet(s)
Neutral
"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation."
2017-03-10 Snippet(s)
Positive
"This included ongoing support onetoone meetings coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."
2017-03-10 Snippet(s)
Positive
"There was a health and safety policy available with a poster in the reception office which identified local health and safety representatives."
Neutral
"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
2017-03-10 Snippet(s)
Neutral
"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
2017-03-10 Snippet(s)
Neutral
"PSDs are written instruction from a qualified and registered prescriber for a medicine including the dose route and frequency or appliance to be supplied or administered to a named patient after the prescriber has assessed the patient on an individual basis."