What is the Quality of Facilities at Mission Medical Practice

Positive

"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Neutral

"The team included a GP specialist adviser a practice nurse specialist adviser a practice manager specialist adviser and an Expert by Experience."

Neutral

"During our visit we: • Spoke with a range of staff GP partners GP registrar practice manager practice nurse healthcare assistant secretary receptionists and wellbeing networker and spoke with patients who used the service."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Positive

"The practice is accessible by lift and stairs."

Positive

"The practice is registered as a partnership with the Care Quality Commission to provide the regulated activities of diagnostic and screening procedures; treatment of disease; disorder or injury; maternity and midwifery services; and family planning."

Positive

"This included ongoing support onetoone meetings mentoring clinical supervision and facilitation and support for revalidating GPs."

Positive

"There was a health and safety policy available with a poster in the staff kitchen which identified local health and safety representatives."

Positive

"The practice had a variety of other risk assessments in place to monitor safety of the premises such as health and safety infection control and Legionella Legionella is a term for a particular bacterium which can contaminate water systems in buildings."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Positive

"For example we saw evidence that the practice had acted upon a Medicines and Healthcare Products Regulatory Agency MHRA safety alert regarding the use of the medicine domperidone and the risk of cardiac side effects."