Latest Snippet(s)
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2019-05-03 Snippet(s)
Positive
"We based our judgement of the quality of care at this service on a combination of: • what we found when we inspected • information from our ongoing monitoring of data about services and • information from the provider patients the public and other organisations."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2015-11-26 Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice participated in the Quality and Outcomes FrameworkQOF."
Positive
"• There were procedures in place for monitoring and managing risks to patient and staff safety."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."
Latest Snippet(s)
Positive
"Whilst we found no breaches of regulations the provider should: • Ensure that all actions from risk assessments including fire health and safety and infection control are actioned and that the practice records that they have been completed so they can assure themselves of risk."
2015-11-26 Snippet(s)
Positive
"There was a health and safety policy available and all staff were aware of how to access policies and procedures."
Neutral
"• The practice had an induction programme for newly appointed nonclinical members of staff that covered such topics as safeguarding fire safety health and safety and confidentiality."
Latest Snippet(s)
Neutral
"Due to the enhanced infection prevention and control measures put in place since the pandemic and in line with the national guidance most GP appointments were telephone consultations."
2015-11-26 Snippet(s)
Positive
"However the group did not have formal terms of reference and the chair of the group stated that without this it had not been as effective as it might otherwise have been."
2015-11-26 Snippet(s)
Positive
"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."
Positive
"The nurse telephone a patient up two weeks before their injection was due to invite them for an appointment ."
Neutral
"During our visit we spoke with patients and a range of staff which included GPs practice manager nurse and receptionists."
Neutral
"As a result the practice nurse who provided these injections set up a recall system."
Neutral
"If a patient did not attend this appointment there were flags for the nurse to follow up the patient."
2015-11-26 Snippet(s)
Neutral
"There is a lead receptionist and eight other receptionists at the practice."
2015-11-26 Snippet(s)
Positive
"Staff had access to appropriate training to meet these learning needs and to cover the scope of their work.. This included ongoing support during sessions onetoone meetings appraisals coaching and mentoring clinical supervision and facilitation and support for the revalidation of doctors."