What is the Quality of Facilities at Kings Road Medical Centre

Positive

"It had a palliative care register and had regular internal as well as multidisciplinary meetings to discuss the care and support needs of patients and their families."

Positive

"Where a patient’s mental capacity to consent to care or treatment was unclear the GP or nurse assessed the patient’s capacity and where appropriate recorded the outcome of the assessment."

Positive

"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."

Neutral

"The practice manager had also started at the practice as a receptionist and had progressed to their current role through inhouse training and external courses provided by AT Medics."

Positive

"Management monitoring and improving outcomes for people All staff were actively engaged in activities to monitor and improve quality and outcomes."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Positive

"Management monitoring and improving outcomes for people All staff were actively engaged in activities to monitor and improve quality and outcomes."

Positive

"The service is registered with the Care Quality Commission to provide the regulated activities of diagnostic and screening procedures treatment of disease disorder and injury maternity and midwifery services and surgical procedures."

Positive

"The team made use of clinical audit tools and clinical meetings to improve performance."

Positive

"There was a health and safety policy available with a poster in the reception office."

Positive

"Staff had to read the key policies such as safeguarding health and safety and infection control as part of their induction."

Neutral

"We reviewed staff training records and saw that all staff had an induction programme which covered a wide range of topics such as health and safety infection control safeguarding and fire safety."

Positive

"We were shown evidence to confirm that following the receipt of an alert the GPs had reviewed the use of the medicine in question and where they continued to prescribe it recorded the reason why they decided this was necessary."