What is the Quality of Care at Kings Road Medical Centre

Positive

"The practice offered proactive personalised care to meet the needs of the older people in its population and had a range of enhanced services for example in dementia and end of life care."

Neutral

"The practice runs a range of clinics services including anticoagulation clinics asthma and COPD clinics baby clinics child health and development dressings drug and alcohol services contraception phlebotomy minor surgery counselling and smoking cessation services child and travel vaccinations."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Positive

"For example one issue we looked at gave details of a NICE guidelines update for prescribing anticoagulants instead of aspirin for stroke prevention."

Positive

"For example the practice was in the top threshold for all the quality antibiotic prescribing indicators when compared to other local surgeries and referral rates to secondary care were much lower as compared to others in the CCG."

Positive

"The practice also carried out monthly audits on antibiotic prescribing nonsteroidal antiinflammatory drugs NSAIDs prescribing and referrals to secondary care."

Positive

"Carers were also offered free flu vaccinations regardless of age."

Positive

"They had coproduced a short film with patients clinicians and faith groups called “Talking from the heart” exploring mental health diagnosis and therapy by combining medical and faith advice."

Positive

"The practice regularly worked with multidisciplinary teams in the case management of people experiencing poor mental health including those with dementia."

Positive

"Staff had received training on how to care for people with mental health needs and dementia."

Neutral

"The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."

Neutral

"Multidisciplinary team working included social workers mental health workers community nurses pharmacists and paediatricians."