What is the Quality of Facilities at Islington Central Medical Centre

Positive

"Where a patient’s mental capacity to consent to care or treatment was unclear the GP or nurse assessed the patient’s capacity and where appropriate recorded the outcome of the assessment."

Positive

"The lead practice nurse was the named infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."

Neutral

"The team included a GP specialist adviser a practice nurse specialist adviser a practice manager specialist adviser and an Expert by Experience."

Positive

"Areas for improvement Action the service SHOULD take to improve • Continue with efforts to improve patients’ access to the service by monitoring telephone contact and the appointments system and publicise the availability of evening appointments."

Positive

"Management monitoring and improving outcomes for people The practice participated in the Quality and Outcomes Framework QOF."

Positive

"The provider should • Continue with efforts to improve patients’ access to the service by monitoring telephone contact and the appointments system and publicise the availability of evening appointments."

Positive

"These were secured with locks had visible temperature gauges and each had a copy of the written monitoring protocol attached."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"We saw that temperature monitoring records were complete."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Neutral

"Other audits included frequent monitoring of recordkeeping and how consultations were conducted."

Neutral

"We saw evidence that all staff who carried out chaperoning duties were trained for the role and had received a disclosure and barring service check DBS."

Positive

"This included ongoing support during sessions onetoone meetings appraisals coaching and mentoring clinical supervision and facilitation and support for the revalidation of doctors."

Positive

"There was a health and safety policy available with a poster in the reception office."

Neutral

"We saw that written cleaning schedules were being followed."