Types of Facilities

Palliative

Latest Snippet(s)

Positive

"• The practice held registers for patients in receipt of palliative care had complex needs or had long term conditions."

Nurse

Latest Snippet(s)

Positive

"Where a patient’s mental capacity to consent to care or treatment was unclear the GP or nurse assessed the patient’s capacity and where appropriate recorded the outcome of the assessment."

Positive

"The lead GP and the practice nurse shared the infection control clinical lead role and had undertaken further training to enable them to provide advice on the practice infection control policy and carry out staff training."

Neutral

"Other staff included a nurse a counsellor and two administrative staff."

Neutral

"The practice nurse provided chaperone training to the administrative staff members."

Neutral

"The nurse who administered vaccinations and took samples for the cervical screening programme had received specific training which had included an assessment of competence."

Receptionist

Latest Snippet(s)

Neutral

"For example the administrator provided cover for the receptionist for all absences and the lead GP told us they would provide cover on reception when necessary."

Monitoring

Latest Snippet(s)

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Activities

Latest Snippet(s)

Positive

"The practice is registered with the Care Quality Commission to provide the regulated activities of diagnostic and screening procedures treatment of disease disorder and injury and maternity and midwifery services."

Health and Safety

Latest Snippet(s)

Positive

"The practice had a health and safety policy which staff were required to read as part of their induction."

Positive

"Staff had to read the key policies such as safeguarding health and safety and infection control as part of their induction."

Neutral

"• The practice had an induction programme which covered a wide range of topics such as health and safety infection control safeguarding and fire safety."

Neutral

"• Staff also completed regular mandatory courses such as annual basic life support health and safety training fire procedures and information governance awareness."

Medicines

Latest Snippet(s)

Neutral

"Some medicines were stored in medicine refrigerators in the nurse’s treatment rooms."