What is the Quality of Facilities at Cassidy Medical Centre

Positive

"Meetings took place with other health care professionals including district nurses and community matrons on a monthly basis and palliative care professionals on a quarterly basis; when care plans were routinely reviewed and updated for patients with complex needs."

Positive

"The practice nurse was the infection control clinical lead who liaised with the local infection control specialists and infection control leads within the AT Medics group to keep up to date with best practice."

Neutral

"During our visit we: • Spoke with a range of staff GPs nurse HCA practice manager receptionists and spoke with patients who used the service."

Positive

"For example one receptionist had been successfully trained to become an Assistant Practice Manager and all receptionists were encouraged to train as Health Care Assistants to expand their roles and skills within the practice."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Positive

"The practice is registered with the Care Quality Commission to provide the regulated activities of maternity and midwifery services; family planning; surgical procedures; diagnostic and screening procedures; treatment of disease disorder or injury."

Neutral

"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation."

Positive

"This included ongoing support onetoone meetings coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."

Positive

"There was a health and safety policy available with a poster in the reception office which identified local health and safety representatives."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."