What is the Quality of Care at Brocklebank Group Practice

Positive

"This included following up patients who had not attended outpatient appointments guiding patients through their patient journey when faced with cancer diagnosis and the following up of patients not attending appointments for their dementia care."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"• The practice carried out advance care planning for patients with dementia with dementia patients being guided through the care system including following up on missed appointments and rebooking missed appointments."

Positive

"• There were longer appointments available for patients with a learning disability and other vulnerable or at risk patients identified through the CCG planning all care together PACT scheme."

Positive

"• The practice offered longer appointments for patients with a learning disability with patients at risk of developing disease or hospital admission managed under the clinical commissioning group CCG planning all care together PACT scheme."

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different languages information for those with a learning disability and they ensured a female sample taker was available."

Positive

"The practice discussed the findings with clinical and nonclinical staff and put in place measures including an assessment of inhaler technique in all annual asthma reviews and engagement with local pharmacists to assess and support good inhaler technique."

Positive

"This included following up patients who had not attended outpatient appointments guiding patients through their patient journey when faced with cancer diagnosis and the following up of patients not attending appointments for their dementia care."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening with performance in this area in line with local and national averages."

Neutral

"• Performance for diabetes related indicators was comparable to the local clinical commissioning group CCG average and the national average."

Positive

"• There were longer appointments available for patients with a learning disability and other vulnerable or at risk patients identified through the CCG planning all care together PACT scheme."

Positive

"• The practice offered longer appointments for patients with a learning disability with patients at risk of developing disease or hospital admission managed under the clinical commissioning group CCG planning all care together PACT scheme."

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different languages information for those with a learning disability and they ensured a female sample taker was available."

Positive

"The practice had installed a machine in the reception area so that patients can check their own blood pressure height and weight before attending appointments saving time during appointments and providing an additional service for patients to monitor their own health."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"• Performance for mental health related indicators was comparable to the local clinical commissioning group CCG average and the national average."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."

Neutral

"Performance for mental health related indicators was comparable to the local clinical commissioning group CCG average and the national average."

Neutral

"The practice were heavily involved in the local Clinical Commissioning Group with clinical lead roles in clinical quality children’s services cardiovascular disease mental health referral management respiratory diseases and sexual health."

Positive

"This included an annual health assessment influenza vaccine and signposting to the various avenues of support available to them."